Hutch Carpenter's Public Library

his year they've started the party (ahem, the networking and collaboration) even earlier, at the proposal stage. After registering with some basic information, speaker hopefuls have the ability to view all submitted proposals (filterable by keyword, category, author, etc.), comment on them, and connect with the submitters. (SpigIt is the partner providing this service.)

As a prospective speaker, it was hugely valuable for me to review the existing proposals, so that I wouldn't duplicate a topic already submitted. Once I submitted my paper, the experience became even richer. Within the hour I received a comment from another submittter, and we had a good dialogue around our differing perspectives on the issue. I learned some interesting information and made a contact I'll want to seek out at the conference and meet in person.

I'll also be able to see what stage of review my proposal is in during the process. Such a difference from the black hole I've experienced with some conference proposals.

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e2conf spigit enterprise20 conferences

I don’t know much about stop lights, aside from using them, and I wouldn’t immediately think of them as a hotbed for innovation.

Well, it’s a good thing that’s not my business because I’ve seen two separate innovations related to stop lights in the last month.

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innovation stoplights

Disruptions come from all directions. Whereas problems stare at us in the face, solutions can sneak in through the back door. Consider the twisted tale of newspaper recycling. Twenty years ago this was viewed as a big environmental problem. Newspapers were leveling forests; a paper was read once and then tossed away. To deal with this, municipalities set up impressive recycling programs, with the goal of having today’s New York Times appear as tomorrow’s corrugated cardboard shipping carton.

It’s too bad we hadn’t yet imagined Craigslist. By inadvertently serving to disaggregate the local newspaper, Craigslist drew away the leading source of revenue for newspapers, classified advertising. Among other things, this disruption is leading to the decline and possible disappearance of the printed newspaper. This is a warped solution to the environmental problem of mountains of old newspapers (computers are not entirely environmentally friendly, and the loss of newspapers may take an awful toll on civic life), but it does suggest that careful planning does not always lead to the most effective solution.

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The distinction is alive and well on the internet, in cut-and-dried definitions of creativity vs innovation and Innovation vs Creativity, and among bloggers keen to confront us with ‘the ugly truth’ that creativity is merely ‘a way of thinking’ and therefore ‘a subset of innovation’.

The message is clear: creativity is all very well for intellectuals and bohemians sitting around on bean bags, but it takes an innovator to get things done.

It’s hard to argue with the logic. No reasonable person would claim ideas are more valuable than action – but then creative people are notoriously unreasonable.

Or are they?

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creativity innovation

I suspect that, like many other new tools, we need to time to work out where the crowd is most suitable. One of the great benefits of connected communities is the ability to work with individuals or small groups that might otherwise be impossible to find--let alone work with in an efficient and effective way. In other words, refine your crowd, or build your own network of crowd formations for different situations.

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crowdsourcing ideas idea management innovation

Career analyst Dan Pink examines the puzzle of motivation, starting with a fact that social scientists know but most managers don't: Traditional rewards aren't always as effective as we think. Listen for illuminating stories -- and maybe, a way forward.

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ted motivation incentives

What is the role for a Chief Innovation Officer

Setting strategies and policies for innovation
Fostering an Innovative Culture
Establishing a Systematic Innovation Process
Improving Teamwork and Collaboration

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innovation enterprise employees

As a year-end wrap-up, I asked a few of The 2.0 Adoption Council members to contribute some random words of advice on succeeding with 2.0 adoption.

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enterprise20 adoption

The pattern language that Erin Malone and I are working on (inspired by Christopher Alexander, Ward Cunningham, the Gang of Four, Jenifer Tidwell, Matt Leacock and Bill Scott, among others), describes patterns we've observed roughly sorted to focus on three major elements of our concept model: people, objects and relationships. Over several years, and with input from many people, we gathered a large list of potential patterns to investigate, and so far we've codified 96 of them, with 56 other principles and practices, and five major don'ts, classified as anti-patterns.

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ux ui user interface social networks site design

The Inside Word is a weekly feature that looks at compelling industry debates and discussions unfolding on the blogs of employees at digital-media companies.

Blogger: Hutch Carpenter

Position: Carpenter is the VP of product at Spigit, which sells social software to businesses; it has raised $14 million in funding

Blog name: I’m Not Actually A Geek

Backstory: All three major search engines have begun to feature “real-time” results from Twitter over the last several months. Microsoft’s Bing kicked things off in late October when it added a page that showcases the “hottest topics” from Twitter. Google (NSDQ: GOOG) added real-time updates from Twitter and other sources to its standard results pages last week. And Yahoo, too, added Tweets to its results pages this month for some “buzzing topics.” All three companies say they incorporate both the timeliness and the relevance of a Tweet when determining whether to feature it. But some critics have argued that the sites don’t do enough filtering.

Blog post: Carpenter, who writes frequently about Twitter on his blog, offers his own recipe for how Tweets can be incorporated more effectively.

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Amazon had an amazing year despite the bad economy. How did you do it?
Bezos: It is the basics. It is focusing on selection, low prices, and reliable, convenient, fast delivery. It's the cumulative effect of having this approach for 14 years. I always tell people, if we have a good quarter it's because of the work we did three, four, and five years ago. It's not because we did a good job this quarter.

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amazon success innovation kindle

# Don’t use tools that select projects based on balance, strategic alignment, goal maximization, or any other logic not directly tied to value maximization. Use tools aimed at maximizing the total (risk-adjusted) value of the project portfolio. CEO’s and CFO’s want to know how much value will be created by their project portfolio. They want to be assured that projects are chosen so as to maximize this value. Metrics based on goal achievement, portfolio balance, strategic alignment, or “points” are not surrogates for value, and won’t (or shouldn’t) be of primary interest
# Avoid tools that define project value solely in terms of the tradition financial metrics, such as net present value (NPV), return on investment (ROI), or payback period. Financial metrics are important, but they fail to capture the non-financial benefits of projects. Typically, such tools grossly undervalue certain types of projects as well as the project portfolio.
# Make sure the tool can capture all considerations critical to your decisions. Commonly ignored considerations include various soft project benefits, investment urgency (as opposed to investment value), project sequencing and other types of project interdependencies, and risk (especially market risks and other “correlated risks” that similarly impact multiple projects).

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ppm project portfolio management

Servan-Schreiber suggests that it may not be long before participatory technologies become a prerequisite for employees reared on a diet of blogs and wikis. “A whole generation of workers has grown up with the internet and everything it entails,” he says. “It means they expect to be heard and to be part of the conversation all the time, including at work. They expect that people will listen and take them seriously. Prediction markets provide an answer for that yearning.”

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prediction markets idea management

Executives certainly see innovation as an important driver of growth, with some 70 per cent of top managers saying it is one of their highest priorities.

In addition, more than three-quarters of survey respondents say the huge amount of media attention to innovation has, at the least, raised their companies' awareness of the importance of innovation. Nineteen per cent say the attention has caused them to make innovation the main focus.

That importance is borne out in some of the decisions made by top managers. A majority, for instance, say they routinely decide where to focus innovation efforts, where and how to commercialise, or who works on innovation. But top managers don't seem to think they have a lot of control over the innovation process as a whole.

For instance, less than a quarter of respondents indicate that innovation budgets or targets are decided at the top. Further, many top managers lack a structured approach to making innovation decisions: though 40 per cent say they rely on a solid fact base, almost as many, 37 per cent, say they depend on a consensus of their peers; only 21 per cent rely on intuition.

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innovation management

Aha. Being social requires a stiff price: spending our most precious commodity, Time. So really, we are asking people to spend precious time to do something for which they are not measured. Fix this, and you will have removed a major obstacle to the inside-the-firewall business adoption of social networking and productivity behavior. (Gia Lyons)

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enterprise20 adoption incentives collaboration

While Amazon's CloudFront service for on-demand video never really disrupted any of the larger CDNs in the market, this latest announcement drastically changes things. While Amazon is not going to take any large customers away from the CDNs, think MLB or Hulu, Amazon does have the potential to take many of the mid-sized customers who spend between $3-5k a month on video.

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amazon innovation streaming video content delivery networks

In a world of commoditized knowledge, the returns go to the companies who can produce non-standard knowledge. Success here is measured by profit per employee, adjusted for capital intensity. Apple’s profit per head is significantly higher than its major competitors, as is the company’s ratio of profits to net fixed assets.

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innovation profits roi

This round-up covers 50 beautiful and useful icons that may turn out to be life-savers for your next design. We present photorealistic icons, mini icons and pictograms, symbols and signs, free templates as well as Christmas icon sets and desktop replacement icons. Please make sure to read the license agreements before using the icons – they may change from time to time.

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icons graphics presentations

Enterprise 2.0 is the art of adding value to your business. There are many artists in this field, so it was very difficult to narrow down this list to the top five faces in 2009 for Enterprise 2.0: Andrew McAfee, Ross Dawson, Bill Ives, Hutch Carpenter, Dion Hinchcliffe

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enterprise20

I recently read Neuro Web Design: What Makes Them Click by Susan Weinschenk, a book about how our online behavior is influenced by both conscious and unconscious thought patterns. I found it fairly interesting because it provided some scientific explanations to tactics that many marketers have been using for the longest time.

At only 130 pages long, the book is a very easy read because its tailored for the average person and not specialists. The downside of this is that it only offers a very general overview of brain science and how it relates to websites.

Contrary to its name, it also talks more about psychology than general web design/usability. If you’ve read Robert Cialdini’s work or other books on persuasion tactics you would easily recognize many of the concepts mentioned in the book.

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influence website design