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Dennis has a point here, and while I won't be too pessimistic (after all, benefits of social media engagement are real and will pull in people over time) I take this as a call for more resilience and care for the different groups of people in our organizations ...

"I also see examples of groups and sites that sit idle after an initial flurry of interest. What sometimes happens is that a group or community page is set up, a community of members is recruited, and then reality sets in.

Reality in this case means that an appreciation develops of the time, attention, thought, and other resources needed to keep the group going. Policies are required. Identities and permissions must be established. Most time consuming of all: content must be created, maintained, and discussed."

www.ddmcd.com/...t-tips-dont-drop-the-ball.html - Preview

knowledgemanagement communitymanagement enterprise2open enterprise20 consulting

Dave Snowden drafts a more thorough definition of KM, interesting because of the variety of connections with Enterprise 2.0 I think

Snip "The purpose of knowledge management is to provide support for improved decision making and innovation throughout the organization. This is achieved through the effective management of human intuition and experience augmented by the provision of information, processes and technology together with training and mentoring programmes."

Dave Snowden then adds some more guiding principles ... e.g. on how to organize for more effective KM et al.

Check it out ...

www.cognitive-edge.com/...defining_km.php - Preview

knowledgemanagement enterprise2.0 enterprise2open collaboration

Yes, deployment is critical and no easy feat, nice to see that intrinsic benefits are gaining awareness

Snip: "Many companies experiment with Web 2.0 technologies, but creating an environment with a critical mass of committed users is more difficult. The survey results confirm that successful adoption requires that the use of these tools be integrated into the flow of users’ work. Furthermore, encouraging continuing use requires approaches other than the traditional financial or performance incentives deployed as motivational tools."

www.mckinseyquarterly.com/...sey_Global_Survey_Results_2432 - Preview

enterprise2open web20 adoption

Snip "Technology is transforming innovation at its core, allowing companies to test new ideas at speeds—and prices—that were unimaginable even a decade ago. They can stick features on Web sites and tell within hours how customers respond. They can see results from in-store promotions, or efforts to boost process productivity, almost as quickly."

online.wsj.com/...4830304574130820184260340.html - Preview

innovation enterprise2open

A new-found blog with a promising first entry, on E2.0 cultural implications et al.\n\nSnip: "failure to address the cultural considerations of E2.0 integrations up-front can have a net-negative effect on your organization's culture, brand, and productivity [....] \nwe can't control how these technologies are used by everyone all the time - nor should we want to. But we certainly can be methodical about the cultural implications these tools have on our organizations and strategies, and address them in ways that help leaders shape the conversation to optimize their effectiveness for the enterprise's benefit. It starts with a cultural due diligence with rigorous tools such as the Denison Organization Culture Survey, a values assessment such as Life Journey Mapping, and conversation-based assessments with all stakeholders. Then, and only then, do you really know what you're getting into.

kweiss.wordpress.com - Preview

implementation organizational-culture methods enterprise2open

Ross Dawson on some concepts of web 2.0 implementation within organisations:

Snip"Implementing Enterprise 2.0 technologies and approaches can be a key driver of competitiveness and profitability.

Implementing Enterprise 2.0 Report provides detailed practical insights into how to create substantial business value with web technologies, supported by numerous case studies of successful implementation and lessons learned."

implementingenterprise2.com - Preview

implementing change-management enterprise2open