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Ron Miller of FierceContentManagement prodded me for some feedback on the social additions to MOSS 2010 after the launch news at Enterprise 2.0 Conference in San Francisco, but at the time I didn't have time to meet his publication deadline. This time, in a follow-up interview Ron did with Christian Finn at Microsoft, I had a chance to provide commentary based on our research and client work.

Excerpt:
"Dan Keldsen of Information Architected thinks the social features are bound to be behind the curve, just because of the time it takes to develop a product like SharePoint. "Microsoft is always going to lag behind their smaller and more agile competitors. It's simply the nature of the development cycle for Microsoft. Features that were "locked in" for design 2 years ago are finally going to ship in 2010. In the meantime, smaller competitors such as Box.net, PBWorks, SocialText, Jive as well as Google (via Google Apps, Sites and now Wave...) have been running like the wind to build light-weight platforms with social computing features first and foremost, while SharePoint has this functionality added afterwards, clearly as an after-thought.""

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A reference to our 2.0 Adoption research - Resistance is Real (and always has been, BTW)

"As Enterprise 2.0 and social business technologies work their way through the Hype Cycle, the resistance to change understandably receives more attentions. A 2.0 Adoption Council study proclaims “Resistance is Real”. Culture has always been on the radar screen, now it’s right into the practitioner’s face again."

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Good to see that our work is getting wider play - above and beyond the keynote we had done live at the Enterprise 2.0 Conference in San Francisco. Stay tuned for more on this research.

"It should not surprise us that the top issue is resistance to change. Readers of this blog know that business projects of every kind suffer from issues related to poor communication, conflicting agendas across information silos, and related organizational causes of failure.

A recent study from Information Architected and The 2.0 Adoption Council also describes resistance to change as the significant barrier. This compelling slide clearly summarizes that message..."

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2.0 e20 enterprise2.0 resistance collaboration change adoption information_architected dan_keldsen carl_frappaolo zdnet

Good (and growing) list of Google Wave bots - interesting to see how people are extending wave beyond humans and pure system-to-system mashups, to include realtime bots.

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googlewavebots 2.0 e20 enterprise2.0 web2.0 bots automation collaboration wiki

Implications and concerns for E2.0 deployments in general, and "in the cloud" (SaaS, hosted, etc.) in particular

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Large-scale "2.0-style" collaboration stories are somewhat difficult to find, but getting easier every week.

As the research partner for Susan Scrupski's 2.0 Adoption Council, we just presented a Keynote at the Enterprise 2.0 Conference in San Francisco last week, some of the early findings of our initial round of research with the 10,000+ employee-sized organizations that make up the majority of members in the 2.0 Adoption Council.

Between Swiss Re, BAH, CSC, IBM (amongst others), the momentum seems to be building.

See the post summarizing high-level findings and the presentation from our keynote at:
http://www.informationarchitected.com/blog/e20-from-horses/

A companion whitepaper is forthcoming, as is extended research with more details and cross-correlation.

Culture and Adoption are incredibly important - successful 2.0 implementations require far more than the mere purchase and deployment of tools - the Swiss RE case sounds like a great example of 2.0 done well.

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Truly fantastic post by Cheryl McKinnon (of Open Text). Is ignorance bliss? What happens if you or your company pop your head up out of the firewall and acknowledge the activity around you? Enabling people to find content, people, products, services, etc. is all well and good, but how about making sure it's possible to short-circuit "the system" and let people break out of the cube and into a conversation?

Intro to the post:
"I'll confess. The content I read in the social media twitoblogomavensphere strikes me as both amusing and wretched. Do we "really" think we've uncovered something new? Or are we today just in the early stages of bringing an element of balance back into our professional sphere?

That people matter is kind of old news. Aristotle in "Politics" clued in that because humans had the gift of language, they were naturally suited to living in a community. And from that household grew the polis, the city, the state."

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From Ric Roberts' blog RichText, a mention of Enterprise 2.0 and our research (when still with AIIM as the Market Intelligence arm), in the context of an event in the UK called Startup 2.0.

"In May 2006, Andrew McAfee of Harvard defined Enterprise 2.0 as “the use of emergent social software platforms within companies, or between companies and their partners or customers”. More recently Carl Frappaolo and Dan Keldsen redefined it as “A system of web-based technologies that provide rapid and agile collaboration, information sharing, emergence and integration capabilities in the extended enterprise.”"

Quick read - interesting summarization.

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david_terrar ric_roberts richtext enterprise2.0 dan_keldsen carl_frappaolo

"Cyn.in is a group collaboration software created by Cynapse, that inter-connects your people with each other and their collective knowledge, seamlessly."

Looks interesting, need to find out more about it. Interesting use of embedded mindmap to make the pitch.

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Ran across this post by Britt Watwood, discussing Enterprise 2.0 among other topics. References Ray Sims collection of feedback on Enterprise 2.0, emergence, etc., and the Market IQ on Enterprise 2.0 we'd written in Q1 2008. Some thought provoking stateme

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Article by Wayne Kurtzman, based on an interview we did last week. If Content is King, why is it such a joke in the enterprise? Read the article for more - Wayne does a nice job of tying up the threads.

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Saw another local Boston KM-oriented bloke, Bill Ives at a recent KM/Law day, where Carl and I kicked off the day on does E2.0 = KM2.0, and the panel that Bill, Jack Vinson, and others who I'm not allowed to name due to the confidentiality of the particip

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collaboration km knowledge_management enterprise2.0 bill_ives carl_frappaolo dan_keldsen aiim aiim_market_intelligence law lawyers sharepoint wikis portals intranet

Carl and I spoke on Enterprise 2.0 and Knowledge Management 2.0 this morning to a crowd of Knowledge Management practitioner from the world of law - that's right, a room chock full of lawyers. Fascinating discussions - lawyers fully get the benefit of his

www.takingaiim.com/...km-e20-and-the.html - Preview

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Nice overview of Web 2.0, and to a minor extent, Enterprise 2.0, from ReadWriteWeb (RWW). RWW can be a bit hit or miss, but this is a well done summary piece.

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web2.0 enterprise2.0 collaboration wiki office2.0 2.0 RWW readwriteweb

Martin White looks at the benefits and challenges of Enterprise 2.0 adoption and suggests some critical success factors for the effective application of these technologies. Brief mention of our Market IQ on Enterprise 2.0, and our definition of Enterprise

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Pointed out by @bentrem - big collection of resources from Mashery, discussing Enterprise 2.0 and Web 2.0, monetizing and managing APIs and mashups. Tremendous collection - you can burn a lot of time here.

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Haven't shared this presentation via Mento - giving it a whirl. Nearly 3000 views of this presentation, it's getting some nice "long tail" viewing time. Enjoy!

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Don't know why McKinsey doesn't think Enterprise 2.0 doesn't make more sense than Web 2.0 Enterprise, but aside from that, interesting to see how their respondents are seeing the use of 2.0 tools within and outside their organizations. Managing knowledge

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Interesting article from UK magazine "Director Magazine" - discussing social tools and Enterprise 2.0, although it has a pretty narrow view of the market. They might want to add social tools to their website as well. E-mailing in letters to the editor is

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Oliver Marks does a video interview of me at the Enterprise 2.0 Conference, and discusses our Market IQ on Enterprise 2.0 and upcoming (released today) Market IQ on Findability. Thanks Oliver!

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