Dennis Howlett's Library tagged CRM →  View Popular

Report on Agresso's alliance strategy that sees a change of heart about where it wants to partner for CRM.

blog.technologyevaluation.com/...l-its-own-crm-solution-part-ii - Preview

agresso CRM Microsoft Dynamics

It's sort of like Enterprise 2.0 poetry.

www.sdn.sap.com/...community-forums - Preview

SAP community CRM web2.0

nobody cares that much

www.megite.com/...1 - Preview

Microsoft CRM dynamics

In science, the most exciting phrase is not “Eureka!”, but “Hmm… that’s funny…” — Asimov

www.lifeonashirt.com/...fore-it-is-tooting-my-own-horn - Preview

CRM customer management satisfaction

Hey, Walt Mossberg or Steven Levy, why don’t you call up my 12-year-old son and write a column about Apple’s customer service failures instead of giving them tons of praise about the new iPod cell phone that’s gonna come out at MacWorld in a week?

scobleizer.com/...never-piss-off-a-12-year-old - Preview

crm

've noticed continuing buzz around hosted solutions and the Software as a Service (SaaS) model, web based business applications that are hosted and maintained by an service provider. Salesforce.com is the canonical example, they've been very successful...

damienkatz.net/...couchdb_and_saa.html - Preview

crm saas salesforce.com

Have been thinking about the SaaS model a lot and also came across this post on the notion of Benchmarking that is enabled by SaaS applications, two thoughts that occurred to me on similar lines are: 1.Ad supported SaaS Application - Adsense for the Enter

www.cio-weblog.com/...economies_of_scale_by_saas.php - Preview

soa Amdocs_Clarify saas crm

www.infoworld.com/...02FEcrmhosted_3.html - Preview

on-demand CRM Salesforce.com

www.forrester.com/...0,7211,37214,00.html - Preview

analysts CRM Forrester

www.insightexec.com/newswire_archive - Preview

CRM