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Corporate is playing a new ballgame
"“Recovery will not be restoration of the pre-recession market. Trying to get back to where we were will be like chasing a red herring,” said Jean Martin, executive director of the Corporate Leadership Council of the Corporate Executive Board, a global business research network"
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A shift in consumer buying behavior will require sales teams to revisit old assumptions about customers and their needs.
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There is a need for companies to have more agile risk management strategies.
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How to Identify Your Employees' Hidden Talents
How to Identify Your Employees' Hidden Talents
8:25 AM Wednesday June 24, 2009
Tags:Managing people, Organizational culture, Talent management
There's no shortage of advice about finding and attracting the best people to work for you. Or even about scouring your own organization to identify top performers within the ranks. My experience in a variety of frontline, supervisory, and other positions has taught me that important as both of those endeavors are, it's even more vital to look within individual employees for hidden strengths, especially at times when hiring and promotions are on hold.
KM and HR: Siamese Twins?
I've previously pondered over how we could possibly work with HR to ensure success for KM and can perhaps summarize some of the key points as follows: (I am assuming that the points below represent key components in HR strategies)
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Hire people with at least an average KM quotient
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Encourage informal learning mechanisms
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IT, RH, Com : bouleversements à venir
Que restera-t-il à la fonction RH ? Les nouvelles compétences de communication déployées par la fonction communication, l’environnement de travail développé par IT, et dans tout cela, les managers de plus en plus acteurs dans les pratiques classiques d’entretien annuel, de recrutement, de développement …
Le vrai défi, à mon sens, sera de mesurer l’impact des investissements à venir puisque la plupart seront faits dans les domaines … du talent. Identifier les populations clé, définir des stratégies sur mesure pour chacune d’entre elles tout en assurant la cohérence d’ensemble et surtout, surtout, être capables d’établir avec la Direction une conversation suivie sur l’importance et la pertinence de l’investissement dans le capital humain.
HR 2.0: Talents manage their careers alone while corps are blind
Times are changing. There’s no doubt about the fact that corps must change too, because employees (particularly younger ones) already did…And if you’re not able in your HR function to understand their moves and these new behaviors, you’ll be “out of the market” for them, leading you to fights, misunderstandings, and desertion. Human resources like stocks? No. But like assets, yes, and the ability to move with them empowers your role and the trust they’ll have, to drive their career (tip: zapping behavior is normal today, there’s no “career plans” anymore, in long term, by crisis and unknown situations). Even if you’re dealing with this, let’s consider it IN the corp, vs moves to competitors. Could you accept giving assets for nothing to competitors? No. Why would it be different with executives…?
What is HR really for?
So here’s a heads-up on a new shot across the bows from Stefan Stern in Management Today. Stern argues that HR is still in danger of becoming a bureaucratic pariah and suggests a way forward for HR professionals - ‘if we are bold enough’.
Stern doesn’t make his view about the path towards HR’s ‘glorious future’ as clear as it might be, but it seems to be a combination of two things:
* ‘HR professionals need to be real business people, with a grasp of profit-and-loss realities’
* ‘Once some of that precious credibility has been (re-)established, there is an open corporate door for HR professionals to push at. And the prize is large.’
Travail collaboratif et gestion des talents
Cette présentation de Knowledge infusion insiste avant tout sur les changements de pratiques et de cultures liés à la mise en place d'une entreprise 2.0, que ce soit pour les SI, le business model ou la gestion des ressources humaines. Cette démarche en réseau impact aussi la relation client. On va trouver une ouverture plus importante de la part de l'entreprise. Ainsi les clients vont proposer des solutions, des innovations et accompagner ces évolutions. Ce qui réduit grandement les coûts de R&D, marketing, service après-vente...
We are more than our job title describes, so let’s get social!
“We like to think that people in our [firm] are more than their job title describes, we all have many talents, and we all have many needs to draw on each others talent. This is what we call ’social productivity.”
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“What proportion of your talent, ideas and experience are used in your job?
What percentage of your intellectual capital do you use?
The survey results came back with the response that 70 percent of staff felt that only 15 to 20 percent of their intellectual capital was being used. -
The rear view mirror no longer reflects the future. Workers need to be able to assess new situations, learn in real time, and improvise solutions.
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Beyond the Big Bang: Strategy as Habit
Instead of strategy as Big Bang, what about strategy as Habit? ALL organizations require strategic thinking to succeed, but few organizations actually face the dramatic moment -- ever, or certainly very often. If that is true, then the sweet spot for strategy is something more routine, more "everyman", more evolutionary, more of a living process. Strategy as Habit has 2 components, in keeping with the 2 primary definitions of the word "habit": (1) a regular practice and (2) a long, loose garment worn by a member of a religious order. (In case you've forgotten that second definition: picture here). Strategic thinking is a recurrent, involuntary action. Our strategy is both a content statement and a style statement, both of which define and identify our team. Strategy is participative. Strategy has structure without being overly constrictive.
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When we adjust the original diagram a bit, you start to see that the secret to strategy success -- both IMPLEMENTATION and EVOLUTION -- is fundamentally the staff.
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The founding strategy may not start with the people, but its implementation and all subsequent strategy evolutions are hugely influenced by the people. They are the ones, after all, who design the business systems, develop their skills, train each other, shape shared values daily, and project the culture's style to thousands of customers every day. They watch competitors on the street, and they listen to prospects who've declined proposals. In all but the smallest organizations, the CEO's ability to drive the details of strategy execution in all these areas around the company is practically nil.
Where is the Business Value in Enterprise 2.0?
What we haven’t done so well is make the business value case—how does it help organizations become more productive and competitive?
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What we haven’t done so well is make the business value case—how does it help organizations become more productive and competitive?
The Strategic Advantage of Global Process and Practice Networks - The Big Shift - HarvardBusiness.org
It goes without saying that no matter how much talent a company might have, there are many more talented people working outside its boundaries. Yet all too many companies focus solely on acquiring talent, on bringing talent inside the firm. Why not access talent wherever it resides?
Some might say there's no way of doing so without sharply increasing the cost of complexity. New institutional practices can reduce these costs, however, as companies become:
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• Less transactional and more relational.
• Less "hardwired" and more "loosely coupled."
• Less focused on merely accessing external capabilities and more focused on rapid capability building for every participant.
• Less focused on the firm and internal silos and more supportive of richer cross-enterprise interactions and collaborations among workers. -
Companies must also participate in (and sometimes orchestrate) new organizational forms and structures called global process and practice networks.
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Tomorrow's Talent Networks - The Big Shift - HarvardBusiness.org
Even these questions indicate a dated view of where talent is and how to get the most out of it. Sure, no one disputes the importance of talent, even in a recession. But, as a Deloitte report contends (.pdf link), companies spend entirely too much time focused on attracting and retaining talent. Moreover, as they do, they often lose sight of what appeals to and keeps hold of talent in the first place. (See John's perspectives on the report and on the mindsets that limit firms.)
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Talented workers join companies and stay there because they believe they'll learn faster and better than they would at other employers.
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Talented workers develop instead by:
- Trying new things.
- Experimenting with what they do in their jobs and how they do it.
- Tackling real problems with talented people who have different backgrounds and skills.
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Importance of Human Resources: Accountability for Talent Management
First, the good news from a new study from Hewitt Associates and the Human Capital Institute: Most companies now have a talent-management strategy in place.
The bad news? Very few of those companies are executing that strategy successfully.
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In his work with corporate leaders and companies, Robinson has found several repeating themes as to why talent-management processes are not adhered to and strategies are not executed.
Among them:
a) Not enough time.
b) Compensation systems that do not incent managers to develop people.
c) CEOs rarely model behavior consistent with talent-management strategies.
d) Inadequate funding for talent-management execution. -
For HR leaders aiming to beef up execution of talent-management strategies, Campbell of Hewitt suggests focusing on three steps.
1. Determine the most critical areas of the business to support. Ask what aspects of talent management are most closely aligned with the company's top business priorities.
2. Position HR to be the internal experts on talent management. Present the HR department as a professional consulting team, equipped to provide guidance to managers and insights to company leaders.
3. Measure the results. Use predictive analytics and metrics to determine if talent-management initiatives are being implemented and are effective.
Upgrading talent - The McKinsey Quarterly - Upgrading talent - Organization - Talent
Downturns place companies’ talent strategies at risk. As deteriorating performance forces increasingly aggressive head count reductions, it’s easy to lose valuable contributors inadvertently, damage morale or the company’s external reputation among potential employees, or drop the ball on important training and staff-development programs. But there is a better way. By emphasizing talent in cost-cutting efforts, employers can intelligently strengthen the value proposition they offer current and potential employees and position themselves strongly for growth when economic conditions improve.
Companies can maintain their attractiveness to internal and external talent by using cost-cutting efforts as an opportunity to redesign jobs so that they become more engaging for the people undertaking them. A job’s level of responsibility, degree of autonomy, and span of control all contribute to employee satisfaction. Head count reductions provide a powerful incentive to use existing resources better by breaking down silos and increasing the span of control for challenging managerial roles—thus improving the odds of engaging key talent in the redesigned jobs.
Harold Jarche » The Age of Dissonance
I sat in a presentation of a talent management system last week and after being shown how skills could be categorized and people identified for progression, I had one question. How can you prepare for a job that does not even exist yet? Many of us are doing work that we would never have imagined one or two decades ago. How about professional blogger or podcaster? Imagine a talent management system in 1999 that was preparing junior journalists to become a newspaper’s full-time representative in Second Life. You cannot use an accountant’s rear view perspective to prepare for an unknown future. It is better to nurture a mix of people with a variety of skills, experiences and attitudes, much as nature does with ecosystems. A biological model trumps a mechanistic one in adaptation to change.
Expertise location: linking social networks and text mining - Trends in the Living Networks
SRI International based in Menlo Park, California, teamed up with military officers to build a new social analytics tool called iLink that generates models and helps streamline the process by which a specific expert in an online community can be found.
In simple terms, iLink is a machine learning-based system that models users and content in a social network and then points the user to relevant content.
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The iLink system had several goals, including real-time learning by matching queries and communities users; adapting to user demands and directions, providing accuracy in message targeting and routing and, finally, dynamic user profile correction based on community behaviours and identification of community experts.
The learning in iLink occurs by watching a natural social network, and selecting effective strategies that emerge from the system as the members try to solve problems. The system continuously monitors the real social network and it is capable of drafting from the social network's learning.
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The iLink software uses artificial intelligence software and message routing technology to help the system learn about the online participants and move specific questions to those who are best equipped to answer them. The SRI scientists basically build a profile of each person in the community and the iLink system starts to learn about the movement of information around the community.
Zone Franche - blog de Gilles Martin: Voleurs de poules ?
Imaginer que ces "pillages" peuvent avoir pour origine des dysfonctionnements dans la gestion des talents de leur propre entreprise, que la récente fusion de leur équipe de consulting avec une SSII a peut être dégoûté certains, ce genre d'idées, on ne l'évoque pas. Haro sur le voleur de poules !!
Réduire les budgets RH peut nuire gravement
Toutefois en phase de crise comme celle que nous vivons actuellement, il faut avoir une approche différenciée pour chacun des deux volets de la fonction RH que sont la Gestion Administrative des Ressources Humaines (enregistrements, déclarations, paie,…) et la Gestion des Talents (recruter, impliquer, développer). Ne pas faire la différence pourrait nuire gravement à votre entreprise.
Importance of Human Resources: Talent Intelligence During the Onboarding Process
Talent Intelligence Onboarding Areas
The following is a short list of areas for which managers interested in performance should take responsibility and for which they should make use of intelligence that is gained:
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Accelerating time to productivity
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Continuous recruiting
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Research brief links engagement, business improvement to internal use of Web 2.0
# 52% of organizations that adopt blogs, wikis, and social networking tools (among others) achieved best-in-class performance levels compared to 5% for those that didn’t. (Note to Aberdeen: I would have liked a definition of “best-in-class.")
# The same tools were used within organizations that achieved an 18% year-over-year improvement in employee engagement. Companies that didn’t use these tools grew engagement by a mere 1%.
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