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Implementing Enterprise 2.0 at Booz Allen: Part Two – Change Management Efforts
"As Walton mentioned in our last post, the challenge is only in part technical. Broad culture change and user input became integral to Hello’s rollout and acceptance within the firm. This is one reason he staffed the team with as many change management people as technical people. Enterprise 2.0 systems are more transformative than many past technologies. Walton said that in the past a person with the most knowledge has power. Now the person with the most connections has power. "
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This transformation has to be both understood and accepted in the organization. Walton related a meeting with 25 partners about the new transparency
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Hello is not a mandated system like email. It was rolled out in a “soft” launch and then promoted virally.
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5 Impressive Real-Life Google Wave Use Cases
"Should you happen to be one of those people, we’ve got a number of different resources that you can use to get up to speed with Google Wave. This time around, however, we wanted to look at how people are actually using it now. From process modelling and customer service, to project collaboration, annotation, and gaming, the examples listed here highlight the power of the newborn medium, and in part, showcase what we can expect as the platform matures."
Adidas’ Internal Communication Team on Enterprise 2.0
A nice updated slideshow of Adidas’ Christian Kuhna on their implementation approaches and lessons learned.
You Can’t Build a Business Case for Social Software
Now you can build metrics around social activity (registered participants, visits per month, posts per month, average time between visits, pages viewed, etc.) which is important and can be indicative of a thriving community. However, the activity may or may not be delivering business value. Business value is measured separately from activity.
émergenceweb : blogue » Dessine-moi un intranet 2.0 : Un cas de bonne gestion du changement…
Si vous gérez l’intranet et l’introduction d’outils Web 2.0 dans votre organisation et en particulier la couche de «business social software», désolé les ami(e)s mais le «bottom-up« et le «patchwork organique» ne fonctionnent pas… «Bottom-up can’t be managed» comme disent nos Voisins du Sud. Vous êtes surpris ? Pas très 2.0 comme attitude non ? Faut être réalistes ici. Monter une stratégie d’intégration de tous les outils technologiques qui composent le coffre à outils d’une stratégie «entreprise 2.0» ne peut attendre l’intégration organique surtout avec un budget et des échéances à gérer…
Les crédos de l’entreprise 2.0 : Wisdom, engagement, unity !
Intégrer les technologies du Web 2.0 en entreprise contribue, selon Fields, «to lift general employee engagement». Et il ne fut pas le seul à parler d’engagement. Ce mot a été sur toutes les lèvres durant les quatre jours. Fields a identifié ainsi cinq grands bénéfices à intégrer le Web 2.0 chez Wachovia :
Social Software`s Culture Clash
Procter & Gamble and other mainstream companies aim to overcome their hierarchical, individualistic ways to make room for flexible, open and unstructured technologies.
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SemanticWeb CaseStudies
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Created by: George Bradford
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