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29 Nov 08

The Double Meaning of "Feedback"

"Feedback" is one of those loaded, double-meaning words in today's workplace - words that connote very different things to members of different generations.

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feedback management performancereview learning assessment generationx generationy babyboomers

  • If you're a Boomer, consider what you expect to happen when you have a "feedback session" with your boss. In all likelihood, the purpose of this exchange would be to assess your performance, to render a judgment. Because Boomers love to win, your hopes may be high for a prize - but still it's not exactly the sort of thing one wants to go through on a daily, weekly, or even monthly basis - once or twice a year is plenty, thank you very much.
  • If you're a member of Generation X, the meaning of "feedback" is similar - it relates to an assessment or judgment. But the hoped-for outcomes may be a bit different. More money is great, but so is a longer leash -- more freedom to operate in your own preferred way.
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26 Jul 08

Reinventing Invention: Online Only Video: The New Yorker

Malcolm Gladwell on the challenge of hiring in the modern world. From “Stories from the Near Future,” the 2008 New Yorker Conference.

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hiring recruitment malcolmgladwell invention assessment criterias

18 Feb 08

Bob Sutton: Performance Evaluations: Do They Do More Harm Than Good?

Deming emphasized that forced rankings and other merit ratings that breed internal competition are bad management because they undermine motivation and breed contempt for management among people who, at least at first, were doing good work.

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