Colin Henderson's Library tagged CRM → View Popular

Filter:
All
Annotated

29 May 09

Surfing Google Wave | Zoho Blogs

Today, Google announced Google Wave, described as "What email might look like if it were invented today." From our perspective, the most exciting part of it is the open XMPP based protocol that Google has defined, and their pledge of an open source reference implementation. Having worked with technologies like Google Gears which is used in Zoho Mail & Writer today, with other services to be added soon, we are really excited about Google Wave. Here is a third party (competitor!) perspective on the technology and how we plan to use it.

blogs.zoho.com/...surfing-google-wave - Preview

zoho Google Wave CRM

01 Jun 08

Vendor relationship management: CRM threat or opportunity? - 26 May 2008

www.mycustomer.com/...item.cgi - Preview

vrm crm

Therefore, VRM compliant email services will provide the individual with control over their inbox including ‘invitations’ for specific products or services with the facility to use multiple temporary, anonymous email addresses which can be discontinued when an appropriate supplier is identified.