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- brand and customer service on 2009-11-20
- Another Lesson in Customer Splat on 2009-11-06
- Modern Living Room Design with Clean and Clear Sense - Interior Design on 2009-10-31
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Corner Office - Carol Bartz - Imagining a World Without Annual Reviews on 2009-10-24
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Q. What about leading others?
A. A lot of it is just picking the right team and just picking people so much better than you are, and involving them in a decision. Everybody on my team — I couldn’t do their jobs. I could not. I really mean that. So I figured out early on that the way you’re successful is you hire really successful people.
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Q. And how do you give feedback?
A. I have the puppy theory. When the puppy pees on the carpet, you say something right then because you don’t say six months later, “Remember that day, January 12th, when you peed on the carpet?”
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- Undoing indentation hell on 2009-10-16
- Voices - HarvardBusiness.org on 2009-10-15
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untitled on 2009-10-15
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downturn was just a temporary truce; the battle is about to erupt again in full force
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With so many companies focused on simple survival during the downturn, with so much job loss and anxiety among those who survived, it was easy to forget about the war for top talent. But the downturn was just a temporary truce; the battle is about to erupt again in full force
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- OAuth: Introduction on 2009-10-04
- The Simple Dollar on 2009-10-03
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A manager should walk the talk on 2009-10-02
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You have to be able to roll up your sleeves and be confident that you can at least understand the problem and then offer thoughts that are action-oriented.
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you see how they have done in marketing, sales, HR, finance et al.
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