Matthew Yankelovich's Profile

If you want something resolved, put it in its own email as its own topic. People are poor with responding to multiple items in an email and are more likely to wait a long time before responding or to let some topics slip by. (This ties in with titling each message with an appropriate subject, as well)

The challenge for organizations is this: the easiest projects to start and fund are those that go after existing icons. The search for the "next" is easy to explain and exciting to join because we can visualize the benefits. But success keeps going to people who build new icons, not to those that seek to replace the most successful existing ones.