Mario Gastaldi's Profile

I am interested in Change Management,Facilitation,Leadership Development,Strategic Planning,Intersection between people and technologies,social web,social software and organizations,enterprise 2.0. My favorite music are Blues!.

Member since Aug 10, 2008, follows 21 people, 3 public groups, 304 public bookmarks (1063 total).

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Recent Bookmarks and Annotations

  • Gary Hamel: Outrunning Change -- the CliffsNotes Version - Gary Hamel’s Management 2.0 - WSJ on 2009-11-04
    • the average business book is just a Harvard Business Review article with extra examples, and the average HBR article is a good PowerPoint presentation with extra prose.
    • There’s probably no organizational attribute that’s more important today than adaptability. In our topsy turvy world, every organization is teetering on the brink of irrelevance, and unless it can change as fast as change itself, it will soon tumble off the ledge
    • 6 more annotations...
  • The Martial Art of Difficult Conversations // Current on 2009-11-02
    • Ask questions. I would ask open ended, exploratory questions. Who, what, when, where, how, why, etc. Questions that would clarify what she was saying and feeling. Questions that would help me unpack the situation from her perspective. I would stay away from leading questions and statements that pretended to be questions but wouldn't fool anyone, like "You don't actually believe that, do you?"

      Actually listen. I would shut up and hear what she had to say. And I would avoid thinking about anything except what she was saying. I would also try to hear what she wasn't saying but was implying, the desires, fears, and assumptions that were behind what she was saying.

      Repeat and summarize. I would recap what I heard, trying to use the same words she did. I would also summarize what I heard and check with her to see if I understood her correctly. If she told me I didn't get it, I wouldn't ask her to repeat herself because, well, she would and I'd hear the whole thing over again. What I really wanted to know is what I got wrong. So I'd ask her what I missed. Once she told me, I'd repeat that part again and ask her if I got it right this time.



      Most importantly, I wouldn't bother to defend our decision until her anger was diffused. And I picked a sign for myself: once she took a deep breath and relaxed her shoulders, I'd make my point.
    • is because I had a minute to think.
    • 1 more annotations...
  • Itay Talgam: Lead like the great conductors | Video on TED.com on 2009-10-30
  • Who Killed Our Business? - Associated Content - associatedcontent.com on 2009-10-25
    • creativity sessions where the objective is to conceive them
    • 'Who killed our business?' Get small teams to imagine entirely new business models that could deliver the benefits that your customers want. Each team has to present a scenario of a force so powerful that it could completely replace you
    • 1 more annotations...
  • Is Collective Intelligence Like Individual Intelligence on 2009-10-21
    • "collective intelligence
  • Appreciative Inquiry: better ways of doing the Design stage « AI Consulting Ltd – Positive Engagement Through Appreciative Inquiry on 2009-10-16
    • possibility statement
    • The Propositions can then act as a bridge into the more detailed work of the Design stage, as participants collaborate in designing what has to be in place to make the various elements of the Dream actually happen
    • 10 more annotations...
  • Top 10 Apps for Scheduling a Meeting Online - ReadWriteEnterprise on 2009-10-14
  • Lip-Sticking: Resist "Social Media Haystacking" on 2009-10-13
  • Themes and Plugins For Extreme WordPress Functionality | W3Avenue on 2009-10-11
  • Venyo – build your reputation on 2009-10-09

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Bookmark Lists

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Groups

  • Collaboration

    526 members, 1184 items

    Collaboration is an exciting domain given the Internet's ability to transcend boundaries, uniting individuals and networks in common goals. Let's celebrate and document this phenomena as it evolves before our eyes. Now that's collaboration!

  • E-marketing

    70 members, 298 items

    all about online marketing, email, rss, call to action, online reputation, social media marketing, etc ...----------------------- NO shameless self promotion of your own blogs !!!! --> immediate ban. (unless you also share other usefull articles).

  • Integrating Technology

    58 members, 173 items

    Sharing ideas on how to integrate technology into the face-to-face and online class

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