Member since Jul 25, 2008, follows 1 people, 0 public groups, 36 public bookmarks (36 total).
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- Themes and Layouts for Zoho Creator | Zoho Blogs on 2009-11-19
- Powers of 10: Time Scales in User Experience (Jakob Nielsen's Alertbox) on 2009-10-05
- New in Zoho Calendar : Print View and Free/Busy | Zoho Blogs on 2009-09-01
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destinationCRM.com: Are You Ready to Zwitch to Zoho? on 2009-08-04
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Zoho CRM now integrates with email -- and not just Zoho Mail.
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"We do about 34 migrations, if not more, every day from Salesforce.com to Zoho CRM,"
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interactions magazine on 2009-07-30
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Norman’s Law:
The number of hours per day spent maintaining our equipment doubles every 18 months.
Spend an hour a day maintaining infrastructure, and within five iterations - slightly over seven years - the day will be completely filled.
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Microsoft Ties Dynamics CRM to Twitter - CIO.com - Business Technology Leadership on 2009-07-17
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culls and catalogs relevant Twitter messages, such as a discussion about the Dynamics user's company, and provides various analytic tools
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Twitter usernames can be converted into a Dynamics CRM customer record or sales lead
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The 9 Dirty Little Secrets of CRM - CIO.com - Business Technology Leadership on 2009-07-09
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You need self-healing data.
Identify business processes that corrupt the semantics of CRM data. Your team may be causing subtle but important changes to the meaning of data. In particular, watch out for business processes that span departments with different objectives or metrics. -
CRM system must give users access to data that's beyond the purview of the CRM database
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destinationCRM.com: Re:Tooling -- Social Networking Platforms: Making Social More Social on 2009-06-17
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social software platforms have emerged that can drastically reduce integration requirements
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- destinationCRM.com: The 5 Phases of Social Experience on 2009-06-17
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destinationCRM.com: Attensity Group to Tackle Unstructured Data on 2009-05-20
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market voice listening capabilities to track and understand online buzz;
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analytics to understand the content, context and connections between individuals, events, and places.
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Kristan Hodge follows 1 people
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