jane massey's Profile

Work harder on the words - the words on your site, in your emails, in your newsletters and in your customer service correspondence.

always-on connection, in turn, has created a host of new ways to communicate that are much faster than email, and more fun.

"brand" seems to me more likely to involve values, interests, and personal as well as social meanings associated with a brand but not directly caused by it

more than 80% of the tweets that mentioned one of these brands expressed no sentiment.