Delivering performance through continuous transformation | Jim Bramante, Ron Frank and Jim Dolan | September 2009 | IBM Institute for Business Value
“I would argue that the first decade of the 21st century has been a series of wake-up calls, with a single subject: the reality of global integration. In business, global integration has changed the corporate model and the nature of work itself…Over the next couple of years, there will be winners, and there will be losers. And though it may not be easy to see now, I believe we will see new leaders emerge who win not by surviving the storm, but by changing the game.”
– Sam Palmisano, IBM chairman, president and chief executive officer
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