Now, staring back at Nexi, I’m an instant robot apologist. I want to shower those clips with embarrassingly positive comments, to tell the haters and the doubters that the future of HRI is bright. There’s no way seniors will reject the meds handed to them by chattering, winking live-in-nurse bots.
Children, no doubt, will love day-care robots, even if the bots sometimes fail to console them, or grind to an unresponsive halt because of buggy software or faulty battery packs. To turn today’s faceless Roombas into tomorrow’s active, autonomous machine companions, social robots need only to follow Nexi’s example, tapping into powerful, even uncontrollable human instincts.