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Perils and Pitfalls of the Corporate Blog: Legal and Ethical Issues
Strother, Judith. et al. (2008). “Perils and Pitfalls of the Corporate Blog: Legal and Ethical Issues”. In: 2008 IEEE International Professional Communication Conference, Montreal, Canada. [Online]. Florida Institute of Technology. http://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=4610242&isnumber=4610190 [Accessed 10 May 2009]
This conference paper provides information on the benefits and risks with corporate blogging and also effect practises with useful and rich examples. The ideas presented in the paper by Joshua Cox can be compared with this conference paper as both papers look at similar issues. It is valuable resource because it was published recently and is coherent throughout. The authors are all specialists working at the Florida Institute of Technology with an interest in communication. They all have other publications that can be linked to blogs. Therefore they are an appropriate authority. The paper is rich with useful information and knowledge on corporate blogging strategies, providing exceptionally good examples. All the points are clear and perspicuous. -
A Study on Content and Management Style of Corporate Blogs
Ma, S. & Zhang, Q. (2007). "A Study on Content and Management Style of\nCorporate Blogs". In: 2nd International Conference on Online Communities and Social Computing, OCSC 2007, Beijing, China [Online]. College of Information Science and Technology, Drexel University, USA. http://idea.library.drexel.edu/bitstream/1860/2745/1/2006175424.pdf [Accessed 9 May 2009]
This conference paper puts emphasis on the results attained from a study. The authors analyzed corporate blog use and its content within 9 corporate blogs. It is consists of valuable information as it includes current data and knowledge. It is aimed to help other companies understand how others manage their blogs, thus, it provides an excellent example of corporate blog practises. The authors are specialist in this field, thus, providing with rich and valuable knowledge about effective blog management. They have other publications in the information science area. This study provides the reader with a research that is rich with new and practical knowledge. -
Corporate blogs―innovative communication tool or another internet hype? empirical research study
Mazurek, G. (2008). “Corporate blogs―innovative communication tool or another internet hype? empirical research study”. In: Proceedings of the International Multiconference on Computer Science and Information Technology 2008 [Online]. Koźmiński University, Warsaw, Poland. http://www.proceedings2008.imcsit.org/pliks/127.pdf [Accessed 12 May 2009]
Mazurek in his paper puts more emphasis on the marketing side of blogging, nevertheless, it is useful as it an experimental research that shows “whether blogs are truly used as modern communication tool for business or it is just another hype which soon is replaced in media by another ideas and concepts”, therefore it is rich in coordinated knowledge. It is an interesting study as it includes a variety of new and useful information, for example, the opinion on potential corporate blog benefits, thus providing companies useful examples of a real and current situation with corporate blogging in one of the EU countries. The research has been recently carried out, thus is it is current. The author is an academic professor at the Koźmiński University and has written a book about Blogs and virtual communities- marketing application. He is a specialist in the marketing field, thus an authority. -
5 ways to improve your corporate blogs
Leandri, Susan. (2007). "5 ways to improve your corporate blogs: blogs are a good way to spread your message to your public—and to inform employees of company policies and activities. Do them right, and you'll see the benefits in greater understanding. Do them wrong, and you'll risk losing readers". Information Outlook (Magazine/Journal) [Online]. 11 (1), 14-18. http://findarticles.com/p/articles/mi_m0FWE/is_1_11/ai_n18743960/ [Accessed 12 May 2009]
This digital document is an article from the Information Outlook and is aimed to help improve corporate blogs. It can also be bought and instantly downloaded from Amazone.com. This article is valuable because it has been published recently (January 1, 2007) and it gives information on how easily and effectively to have an improvement in corporate blogs. The author is a specialist in this field and now is working as the managing director of the Global Best Practices operating unit of Price Waterhouse-Coopers (www.pwc.com). Global Best Practices is a knowledge base of best practices information and benchmarking tools. The content of this paper is rich and useful as Leandri proposes five steps to achieving the necessary result which are applicable and easy to comprehend. -
Blogs and the corporation: managing the risk, reaping the benefits
Cox, Joshua. et al. (2008). “Blogs and the corporation: managing the risk, reaping the benefits”. Journal of Business Strategy [Online]. 29 (3), 4-12. http://www.emeraldinsight.com/Insight/ViewContentServlet?Filename=Published/EmeraldFullTextArticle/Articles/2880290301.html [Accessed 10 May 2009]
The authors of this article judge both the benefits and risks of blogging from a policy point of view. Therefore, it is an original paper and has an excellent value to anyone interested in both the practical side of blogging and the actual value it can bring to a corporation. Published only in 2008, it is current and up to date with the actual situation. The authors are professionals in this field and they work for Mercy Health System, the IBM and the Untied Airlines Corporation, USA. All of them are former research fellows. This paper includes much useful knowledge about blogging practise from companies like IBM and Yahoo! and thus encouraging others to follow and learn. It is a valuable paper because it uses useful data like literature, case studies and existing corporate strategies. The content is rich with ideas and highly original making it is useful, nevertheless, manageable. -
Using Wikis in a Corporate Context
Andersen, E. (2005). “Using Wikis in a Corporate Context”. Handbuch E-Learning , WoltersKluwer Deutschland [Online].
http://www.espen.com/papers/Andersen-2005-corpwikis.pdf [Accessed 8May 2009]
This research paper is aimed to show the potential Wikis could have in a corporate context. It shows an in depth analysis of Wikipedia and then concentrates on creating, managing a Wiki; it also shows the benefits and the risks of creating and using a Wiki for a corporation use. The paper dating back to 2005 is still current as it puts emphasis more on the future and includes some very practical information. Dr Anderson is a specialist in technology and strategic managements and now works as the Associated Professor of Strategy in Norway. He is an active researcher with many studies and publications. This paper includes many useful points about knowledge management within a Wiki and is rich with examples. It shows a wide spectra of information for managers why they should use Wikis and introduces the main concepts of Wikis. -
Wiki: Web Collaboration
Ebersbach, A. et al. (2006). Wiki: Web Collaboration. Berlin: Spinger- Verlag
This book provides with all the information needed from setting up a Wiki to making it as effective as possible with in a company. However, it only gives an overall understanding and does not go into very detailed analysis, nevertheless, it consists of useful knowledge that is structured in an easily comprehendible way. It was published in 2006; therefore, it is recent and can be of practical use to those wanting to set up a Wiki. The authors of this book are all specialist in information science and active researches. The language is coherent and logical; it can be read by also an amateur in information science. Many excellent examples and clear explanations make it rich with new knowledge. -
The Wiki: an environment to revolutionise employees' interaction with corporate knowledge
Hasan, H. (2006).”The Wiki: an environment to revolutionise employees' interaction with corporate knowledge”. Proceedings of the 18th Australia conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments [Online]. 377-380.
http://delivery.acm.org/10.1145/1230000/1228250/p377-hasan.pdf?key1=1228250&key2=3718132421&coll=GUIDE&dl=GUIDE&CFID=34590689&CFTOKEN=49700942 [Accessed 10 May 2009]
The aim of this paper is to show, “the implication that this revolution has for the interaction of corporate users with technology”. It is a short piece of information, however, it includes some useful evidence on how knowledge is managed using a Wiki within a company. One of the important issues that are addressed in this paper is the risks a company or an organization takes when rejecting the idea of a Wiki altogether. It is a recent publication, therefore, still useful and valuable. The authors are academics in Australia and professionals within the information management field. The authors are coherent and rational throughout. However, this paper can be more useful to those more familiar with Wikis. -
Corporate wiki users; results of a survey
Majchrzak, A. et al. (2006). “Corporate wiki users; results of a survey”. International Symposium on Wikis, Proceedings of the 2006 international symposium on Wikis, Odense, Denmark [Online]. 99-104.
http://delivery.acm.org/10.1145/1150000/1149472/p99-majchrzak.pdf?key1=1149472&key2=0878032421&coll=GUIDE&dl=GUIDE&CFID=35129054&CFTOKEN=55212686 [Accessed 8 May 2009]
It is a professional and unique research. The survey conducted by professors and specialist in this field with a wide range of data, can be used as useful material for anyone wanting to know the situation with wikis in 168 corporations and the pros and cons in using them. The research was carried out in 2006, therefore, it is still up to date with the situation in many companies. The authors come form different backgrounds but their knowledge in this field is excellent and they are specialists. Their survey includes practical and rich knowledge about the potential of Wikis within a company and answers many important questions, for example, “Are wikis sustainable?” Thus it contains an interesting survey and the results are valuable. -
The Manager's Guide to Effective Meetings
Streibel, B. J. (2002).The Manager's Guide to Effective Meetings. London: McGraw-Hill Professional
This book “The Manager's Guide to Effective Meetings” is a hands-on guide to planning and conducting an effective meetings and conferencing. Streibel talks about how “virtual” meetings are becoming more effective in the present day form of meeting. The book is written very informative and shows the comparison of the advantages and disadvantages to each type of method of conducting meetings. There are no bias thoughts in the book, and Streibel argues fairly on all methods of communication. -
Mobile virtual work: a new paradigm
Erik-Andriessen, J.H. et al. (2006). Mobile virtual work: a new paradigm?_____: Springer
The main theme of the book is about the latest approach to working. The main objective of this book is to provide the understanding and the improvement of an emerging new kind of work arrangement, i.e. mobile virtual work. It presents the ideas of "ergonomic requirements for successfully diffusing the use of mobile workers". The book has been created by the collaboration of several experts that are from a wide range of areas of profession. Via their experience in their own profession the authors present their view in an articulate way. The book is not predominantly about technologies and tools, although many mobile systems will play a role in the studies presented. However the main purpose of the book is to provide real case scenarios thus mobile virtual working is described and analysed with an eye both on theoreticians and practitioners. -
Instant messaging rules: a business guide to managing policies, security, and legal issues for safe IM communication
Flynn, N. (2004) Instant messaging rules: a business guide to managing policies, security, and legal issues for safe IM communication. American: AMACOM Div American Mgmt Assn
The book depicts the impression and viewpoint of Instant Messaging (IM) rapidly taking over e-mail as the most frequent use of electronic communications tool of choice in offices worldwide. The book states that IM is already used by over 100 million people globally and the prediction that IM will be used more often than e-mail by 2005. Flynn writes with a critical perspective of IM, expressing that the potential for problems are growing alongside it! The book also offers solution to the problems which Flynn indicates and thus shows a whole range of viewpoints and solution thus there is low degree of bias insight. -
Aastra Telecom Vipr
Stevens, A. (2009).“Aastra Telecom Vipr”. Personal Computer world, 32 (6), 108
This article review is about the new technology that is available for video conferencing and the latest development that has been created to enable higher quality video conferencing. The Aastra Telecom Vipr is an enhanced edition of video conferencing. This review implies the vision of improvements that have been integrated in video conferencing technology; such improvements include the ability to stream pre-recorded video, live TV and additionally transfer of documents. Therefore the review provides an insight to how technology is continuously changing rapidly in order to fulfil additional function that a business may require to commence a conference as they would do if the were physically or geographically together. The article is written by a person who reviews the characteristic of new technology and thus provide a non-bias view of such technology, distinguishing its good features and also the bad or poor quality features of technology, therefore this article can be considered as reasonably accurate. -
Whitepaper: Success In a Changing Business World
Instant Presenter. (2008).Whitepaper:Success In a Changing Business World. [Online]. Instant Presenter. http://www.instantpresenter.com/Web-Conferencing-Support/Video-Conferencing-and-Web-Conferencing-Articles/Whitepaper-Video-Conferencing-Success.aspx. [Accessed 13 May 2009]
This article presents key facts and opinions about the relevance of video – conferencing to the swiftly changing climate of the business world. The article depicts the business world as emerging as one marketplace and the integration is vital for success. Thus the use of video-conferencing would aid in the success of a business as this method of communication could be the most efficient and effective way to reach employees who are geographically distributed. The importance of this article is mostly to do with the perspective it has on the use of video-conferencing in the future. It describes the world as be “geographically dispersed” and thus video conferencing would provide that “leverage” to attain head of their competition. The accuracy of the article is somewhat debateable as it can be perceived to be biased in favouring the use of video-conferencing. However, any viewpoint is backed up with evidence which equally presents reliability of this article, for that reason I would consider it as moderately accurate. -
Videoconferencing use continues to rise
Dubash, M. (2008). Videoconferencing use continues to rise [Online].CIO. http://www.cio.co.uk/news/2615/videoconferencing-use-continues-to-rise [Accessed 13 May 2009].
Manek Dubash discusses the current situation of the use of video-conferencing and how its usage is on the increase. There is strong statistical evidence that video-conferencing is on the rise and that the profit that the companies who produces the hardware and software of videoconferencing are making is also on the increase. According to a survey “the annual revenue of videoconferencing services companies for 2006 almost doubled to $607 million from $308 million in 2005”. Therefore this article strongly suggests that video conferencing has a surge of demand. With the constant statistical evidences that is included in this article, it provide a great degree of accuracy to the contents of the article. Manek Dubash critically analyses the use of video-conferencing. -
Seats at the virtual table
Taylor, P. (2009) Seats at the virtual table. Financial Times. April 24 p. 16
Paul Taylor provides a personal perspective of how video-conferencing has enhanced his daily working life. He states that the recession has made him find alternative methods of operating his day to day business. Therefore, it is evident that the nature of the economy climate has also changed the nature of employees’ communication methods. By video-conference, Taylor states that it has save him on travelling expenses and other costs. Later on the article he discusses the various video conferencing software and hardware he uses and which one worked best for him. I chose this article due to the fact it provided a personal account of the initial use of video-conferencing and the noticeable affect that is has had on the business and personally to the individual user. Therefore I would claim this article to be truthful in terms of looking at video-conferencing in someone else’s perspective and the true affects it has on individuals in reality. -
The Virtual workplace
Norton, B. & Smith, C. (1999). “The Virtual workplace”. In: Understanding the Virtual Organisation in a week, pp. 49-54. Hodder & Stoughton
This chapter provides the key basic facts about the comparison of tele-working and mobile working. The chapter also states the tools and technologies that are needed in order to make mobile working communication successful. It is clearly stated that there should be some communication technology such as mobile telephone, fax and email present in order to allow effective communication. Additionally the chapter also distinguishes the key aspect of sharing information from a common source where employees can all have the same access to the shared information; for instance groupware or internet software. I chose this chapter as it also provides insight to the visible advantages of mobile working and the tangible positive effects it has on a business such as improved productivity and better customer service. -
Achieving Best Practice in your Business:Mobile working
DTI. (1997). “Achieving Best Practice in your Business:Mobile working”. DTI [Online], 1-20. http://www.ehampshire.org/downloads/Mobile%20Working.pdf [Accessed 13 May 2009]
This brochure explains the benefits of mobile working and how time spent between travelling locations can be used productively. The main theme of the brochure is how mobile-working can actually work for your own personal company. The brochure states the clear advantages of mobile working. The brochure is very informative on the types of technologies can be used for effective mobile working each technologies have stated pros and cons and the cost of maintain and running them. Furthermore, the brochure provides an example of what technology would be ideal to use for which situation or circumstance. Additionally, the brochure present all the possibilities that mobile working can create. DTI is a company who are promoting the increase of mobile-working; their brochure is written in a persuasive manner. Such as the potential successful outcomes that can arise from increase approach of mobile working. The weight of the article is fairly strong as the brochure is not entirely biased as they do state the disadvantages of such technology and provide a truthful insight of the maintaining costs. -
Mobile Working Solution
Vodafone. (2009).Mobile Working Solution.[Online].Vodafone. http://online.vodafone.co.uk/dispatch/Portal/appmanager/vodafone/wrp?_nfpb=true&_pageLabel=template04&pageID=BS_0020/ [Accessed 13 May 2008]
Mobile network providers are currently trying to cater to people who are now increasingly “mobile working”. Vodafone are now creating modern technologies that are trying to fulfil the requirements needed to allow easy use of mobile technologies. Their official website shows their technologies and the specification of their technologies do in order to enable them to allow mobile working. For instance, their range of mobile phone that has wireless internet integrated and also the function video-calling for conferences etc. Therefore the increased amount of people that work mobile has created opportunities for businesses such as Vodafone to go into the technology market to fulfil and meets this demand. Vodafone is one of the biggest mobile network companies that specialise in mobile phones, broadband and network range. Their initial technology review may be biased as they are trying to promote and market their own products; however the site is useful to see how mobile working can be catered by the development of such technologies. -
What is Instant Messaging?
Wise geek. (1997). “What is Instant Messaging?”. Wise Geek [Online], http://www.wisegeek.com/what-is-instant-messaging.htm [Accessed 13 May 2009]
This website provides the actual factual information about instant messaging and the definition of what it is. The website refers instant messaging as a quicker alternative than email that uses the “real time” aspect in terms of getting a quick and immediate reply just like in a live conversation. Furthermore they show comparison of personal instant messaging to chat rooms. This website provides the basic understanding of what instant messaging is. Therefore it is more factual resource in terms that it is an accurate definition of instant messaging.
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