This link has been bookmarked by 6 people . It was first bookmarked on 20 Jan 2009, by Mark Spahr.
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the federal government operates more than 24,000 separate sites
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pushing government agencies to treat citizens more like customers, rebuilding their sites to help visitors do things like find loans or obtain passports—rather than serve as static repositories for press releases and personnel photos
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the chance for ordinary citizens to talk back.
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The real reason, however, was that Obama wasn't actually trying to have a conversation with Americans via YouTube. Like every president before him, he was simply harnessing the latest tools to talk to them, one-way.
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Mark SpahrInteresting article that explores the challenges of bringing the technological savvy that was so successful for Obama during the campaign to the Federal Government.

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