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saved by4 people, first byyan thoinet on 2007-11-11, last byK Wagner on 2008-06-08

  • The 90-9-1 theory explains the percentage of a wiki's participation, breaking it down as readers being the highest percent, with minor contributors composing the 9 percent and enthusiastic and active contributors composing 1 percent of the total participants in a wiki.
  • found that user participation generally follows
    • Making it easier to contribute. Offering a wiki help centre, tutorial information and resources for users can help familiarize users with the environment and allow them to feel more comfortable contributing

    • Encouraging editing over creating. For most new users, the thought of a blank white page is frightening. Instead, offer templates and examples which users can reformat to fit their content without having to come up with everything themselves.

    • Reward participants. Identify your contributors and reward them using small incentives (i.e. gold stars on personal spaces).
  • While it is impossible to overcome this type of human behaviour, it is possible to change the participation distribution (i.e 80-16-4 where 80% are lurkers, 16% contribute a little and 4% contribute the most).
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