Being Open: Traditionally, GM has been a very closed organization. Even internally, its different brands acted with a silo mentality. In the Alfred Sloan era, GM used espionage tactics to quell union uprisings and in the mid 20
th century, GM was blamed for killing American public transportation in the
Great American Streetcar Scandal. In the 1990’s GM was accused of
killing the electric car so that it could sell its high margin SUVs and trucks.
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