I've often used similar examples as Jeremiah when explaining the differences between various types of tools. I'm still amazed at how many managers (especially at the CXO level) still don't understand the difference. I was recently listening to the results of a CIO study when it became apperant that neither the interviewees or the interviewer understood the differences. I could tell by the responses that the CIO's thought blogs were forums and when I pressed the researcher about it he obviously didn't understand the difference either.
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