This link has been bookmarked by 2 people . It was first bookmarked on 07 Feb 2007, by someone privately.
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15 May 07
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07 Feb 07
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The challenge for providers is to survive until the VoIP services market is stable. VoIP providers can’t live on excitement alone: in 2007, they will need information, planning, and execution.
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VoIP as a means by which they can reduce churn.
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Both of these will feed wholesale suppliers, the “third arm” of the VoIP services market.
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make the VoIP services case more compelling to the business customer
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- Capex cycles (how long until the TDM PABX needs replacement?);
- Integration and process re-engineering (will VoIP help support other business process initiatives?);
- Total cost of ownership (how does a VoIP system stack up against a TDM PABX in terms of price/performance and value?); and
- Skills availability (can you find the personnel needed to maintain a TDM system in the long term?).
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Price is important — but a great many other considerations are also in play for the business user, including:
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during 2007, business VoIP revenue will outstrip residential revenue, a trend that will continue through 2011 and beyond.
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“whitebox” wholesale VoIP revolution has continued to drive rapid growth in the number of VoIP service providers.
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Wholesale VoIP services available to the retail market include branded bundles (such as Engin), ‘back office’ functions such as billing management, or complete “white box” wholesale offerings which include all necessary technology and infrastructure, with the retailer adding its own brand to the product (such solutions include WCG’s VOBphone wholesale product).
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The hypothetical user would only save around $3 per month using Skype compared to the local provider if he or she took the cheapest plan.
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