This link has been bookmarked by 285 people . It was first bookmarked on 07 Jun 2006, by Erik Stattin.
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Browse As another employee type
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programs today make it easy for individuals to create communities and team spaces. Theoretically, offering an instrument to enable information sharing is beneficial; the negative byproduct, however, is that doing so encourages silos. Organizations with compartmentalized content run the risk of having duplicate, outdated, or incorrect information that's not included in the intranet-wide search or in the main IA. In other words, information is nearly impossible to find.
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Today's winning designers
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work in moving from decentralized intranet sites to a centralized intranet with an IA and structure that accommodate everyone
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Targeting content to people — based on their location, job role, team, and other factors
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But what if a person spans two locations or manages people in diverse roles and needs to see their content?
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information is targeted to the user but also offers flexibility in that all information is available via search or by switching the view of the site to Browse As another employee type.
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another employee type
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04 Jan 12
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Michiel DaalmansDe 10 beste intranetten van 2012, opgesteld door oa Jakob Nielsen. http://t.co/Igh3vGgC (via @gerardv) #hnw #intranet | cc: @MettJeroen
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- Intranet groups still don't have the budget and resources needed to develop anything beyond the main intranet site.
- Unless the organization has one company-issued mobile device, it's difficult for intranet teams to choose which device to focus on — so, instead they design for none.
- Creating a mobile intranet version that would work on any device is one possible solution. However, as per our mobile guidelines, even a single mobile version would have to be a separate design from that of the website to be truly helpful and usable for employees. And it takes resources to create and maintain two separate applications.
There are 3 probable reasons for the lack of traction in the mobile intranet space:
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thoroughly test nonstandard menu UIs and iterate the design before deploying the menus at your organization
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Lightboxes
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appearing in most of our winning intranets
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only when they want an extremely strong focus on questions in the open dialog box and therefore wish the other potentially distracting content to fall away.
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designers are getting back to tackling old school (or at least new old school) problems
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moving from decentralized intranet sites to a centralized intranet with an IA and structure that accommodate everyone.
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strongly focused on content quality early on and throughout the design process
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training content managers later in the process is costly and results in more time spent on fixing problems than on writing
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Short of creating a "Super User" role, this problem can be a bit thorny
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to let users select a different role to browse content
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great intranets make it quick and easy for users to access information about their colleagues
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employees also want to be identified as human beings
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encouraged to blog and write in feeds about both business and personal topics.
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Last year, 30% of winning intranets had a mobile version. This year, 60% of winners had a mobile intranet. Doubling in one year is truly a sign that mobile access is a huge trend right now.
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In testing mobile websites on mobile devices, we found that sites with fewer features have much better usability than full-featured websites. This year's winning mobile intranets followed this recommendation, focusing on specific features that were important to employees on the go instead of trying to squeeze the entire intranet onto a tiny screen.
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One major difference between mobile intranets and mobile websites is that an intranet team can optimize for the relatively small set of company-issued mobile devices. The result? Substantially more emphasis on Blackberry support for intranets than for websites.
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03 Feb 11
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Last year, 30% of winning intranets had a mobile version. This year, 60% of winners had a mobile intranet. Doubling in one year is truly a sign that mobile access is a huge trend right now.
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22 Jan 11
jptaravellaSummary:
Knowledge management progressed from cliché to reality, based on simpler and thus more-used features. Mobile intranets doubled.
The 10 best-designed intranets for 2011 are:
AMP Limited (Australia), a wealth management company
Bennett Jones LLP (Canada), one of Canada's largest law firms
Bouygues Telecom (France), a telecom, mobile, fixed, TV, and Internet communications services company
Credit Suisse AG (Switzerland), a global financial services company
Duke Energy (US), an electrical power holding company
Habitat for Humanity International (US), a non-profit, non-denominational Christian housing ministry
Heineken International (The Netherlands), a leading brewer and owner and manager of a portfolio of beer brands
KT (Republic of Korea), an information, communications, and technology company
Mota-Engil Engenharia e Construção, S.A. (Portugal), a leading construction enterprise
Verizon Communications (US), a provider of wired and wireless broadband and communications services to US consumers, as well as of global business networking, data, and managed solutions to enterprises worldwide -
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Allard StrijkerKnowledge management progressed from cliché to reality, based on simpler and thus more-used features. Mobile intranets doubled.
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Andre MalheiroIntranet design is maturing and reaping the rewards of continuous quality improvement for traditional features, while embracing new trends like mobile access, emergency preparedness, and user/employee-contributed content.
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Antonio VolponIntranet design is maturing and reaping the rewards of continuous quality improvement for traditional features, while embracing new trends like mobile access, emergency preparedness, and user/employee-contributed content.
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10 Best Intranets of 2009
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while it's appropriate to be inspired by popular social networking websites, your actual user interface and features must be freshly designed specifically for the intranet. Internal blogs — whether by employees, department heads, or company leaders — were also thicker on the ground than in previous years.
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The forum has virtually eliminated panicky broadcast emails at ERM, thus improving the productivity of the many knowledge workers who are no longer interrupted by requests that they might have no qualifications or experience to solve. Even more important, this community feature often helps the company quickly construct better proposals for key clients on short deadlines.
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The leading application of personalization is to provide each employee with news updates focused on their job role and personal interests. If intranets show everyone everything, information overload ensues and people either ignore the news area or squander their time reading irrelevant stories.
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As the following chart shows, SharePoint use has grown dramatically in recent years. This is particularly impressive given that, from 2003–2006, the winning intranets didn't use earlier versions of SharePoint at all.
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Despite this big growth in SharePoint use among the best intranets, the contest is far from over for intranet software platforms. Many other good enterprise software vendors offer widely used solutions. This year, for example, multiple winners used Autonomy, Google Search, and WebTrends.
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Michael Heintz“Intranets are getting more strategic, with increased collaboration support. Team size is growing by 12% per year, and platforms are becoming integrated, with a strong showing for SharePoint. Improving usability increased use by 106% on average.”
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