This link has been bookmarked by 22 people . It was first bookmarked on 31 Jul 2006, by Kevin Wen.
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28 Nov 10
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17 Jan 09
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Cleaning Up Information Pollution
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In most companies, employees squander an hour or more each day simply "doing email."
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48 hours each year trying to unearth job-related information on bad intranets
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websites alienate users by burying answers to basic questions in useless corporatese
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Email messages that customers actually want, such as useful newsletters or customer-service confirmations, don't survive overflowing inboxes
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set priorities and allocate the bulk of your time to tasks that are crucial to meeting your goals
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Minimize interruptions
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current information systems encourage the opposite approach
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six steps to regaining control of your day
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Set aside special breaks between bigger projects to handle email
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Don't check your email all the time.
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Turn off your email program's "Biff" feature
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Don't use "reply to all" when responding to email
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send follow-up messages only to those people who will actually benefit from the reply
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Write informative subject lines for your email messages
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Create a special email address for personal messages and newsletters
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check this account once per day
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use filters to sort and prioritize your email
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Write short.
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unless real-time interaction will truly add value to the communication
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Avoid IM
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At the corporate level
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Answer common customer questions on your website using clear and concise language.
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User test your intranet. Clean it up so that employees can find stuff faster, and make the intranet homepage their entry point for keeping up on company news and events.
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Don't circulate internal email to all employees;
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Establish a company culture in which it's okay not to respond to email immediately.
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05 Jan 09
Ed H ChiEmployees fritter away 48 hours each year trying to unearth job-related information on bad intranets compared to the time they would need on an intranet with usability in the top 25%. The resulting productivity loss amounts to millions of dollars for mid-
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03 Feb 08
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25 Jan 08
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20 Jan 08
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06 Nov 07
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27 Feb 07
Andrius MazeikaBetter prioritization, fewer interruptions, and concentrated information that's easy to find and manage helps people become more productive and stop wasting their colleagues' time.
article business email office productivity time tips usability for:juozaitis_k for:fintikliushka
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08 Dec 06
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31 Jul 06
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29 Apr 05
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08 Jan 04
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