Sakai Pilot Evaluation Final Report - The Diigo Meta page

• 28 Oct 09
  

  Christy Tucker

  UNC report on their pilot of Sakai as a replacement for Blackboard. Quote from a faculty member in the report: "Have heard many complaints about Blackboard being kludgy. Sakai is graceful."
  
  The minimal support needed is a good sign of Sakai's overall usability: "First, of the more than 1,000 people using a completely new collaborative learning environment for almost a full year period, we had a total of 264 tickets—the vast majority of which (74%) were for requests to use the system (new sites
  and new user accounts)...In summary, from a support perspective, 54 substantive help requests on behalf of more than 1,000 pilot participants over a nearly one-year period was a very positive finding."

  e-learning highered education sakai lms blackboard usability

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