This link has been bookmarked by 90 people . It was first bookmarked on 05 Jan 2008, by Calon Xu.
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Rafa BayonaDesigning a user-friendly account registration is quite difficult to achieve. Jared M. Spool explains how to do it properly. Account Sign-In: 8 Design Mistakes to Avoid.
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It's the most common thing that scares users away from shopping on e-commerce sites. It generates the most calls to the customer-support call center.
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Mistake #1: Having a Sign-in In The First Place
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I don't want to develop a relationship with these guys. I just want to buy something.
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Mistake #2: Requiring Sign-in Too Soon
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Mistake #3: Not Stating the Benefits to Registering
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Mistake #4: Hiding the Sign-In Button
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Mistake #5: Not Making "Create New Account" or "Forgot Your Password" a Button or Link
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Mistake #7: Asking for Too Much Information When Registering
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Mistake #8: Not Telling Users How You'll Use Their Information
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Clair Chingmake the log in accessible, don't ask for too much information, give a reason for some things you're asking for - some things i learned from this article
technology userinterface usability social webdesign for:rjene for:mparaz for:iandexter
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06 Jan 08
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posavasosHere are 8 common design mistakes we often see as we watch users try to create accounts and sign into the site
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05 Jan 08
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04 Jan 08
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