Recently, IDEO embarked on a new project to empower their internal communities to create and manage their own online collaborative spaces. With more than 500 employees in eight offices around the world, they sought better ways to share knowledge and collaborate across physical distances.
“We knew that wikis promised much of what we were after,” says Gentry Underwood, project lead for the initiative. “But most of the tools on the market are too difficult to use. We wanted something intuitive and straightforward, that our communities could pick up and start using without training.”
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