he difference in learning styles between many young people and many older people is summarized well in what I’ve heard others term a “navigational” versus a “procedural” approach to technology use. Young folks tend to take a more navigational approach, in which they experiment via trial and error to discover how something works. Many older folks, including lots of teachers, tend to be more fearful about technology use and take a more procedural approach. With procedural learners, they want to have everything spelled out in advance on a detailed handout they can follow. One of the greatest