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www.socialcustomer.com/...from_transactio.html - Cached
This link has been bookmarked by 7 people . It was first bookmarked on 26 Jul 2006, by Nicola Mattina.
marketing2.0 crm_2.0
bl imported enterprise2.0 web2.0
community libro
The interactions between customers and vendors are in a state of flux, and are moving from transaction to conversation, then to relationship, and finally to community
prdigest marketing customerservice newpr
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