This link has been bookmarked by 4 people . It was first bookmarked on 08 Sep 2009, by Hans Muster.
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Dan O'Brien MuzykaSitePoint Blogs: News, opinion, and fresh thinking for web developers and designers
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Hans MusterOne way to manage, track and act on customer inquiries and support requests is by using a help desk/customer service application. Here is a list of 16 customer support tools you can use to increase your accessibility and responsiveness.
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