This link has been bookmarked by 1 people . It was first bookmarked on 17 Dec 2007, by Wisely.
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17 Dec 07
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Central station monitoring is the lifeblood of all successful security companies. A security company that does not offer it is like a plumber who only works on copper piping - everywhere he goes, he leaves good money lying on the table.
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Some of the more interesting products designed for residential consumption include remote video monitoring, access to burglar alarm information and arm/disarm functions, remote home control, and more. In terms of commercial, progressive centrals are working to provide remote video monitoring, access control management, GPS-based security and tracking services, enhanced call verification (ECV), Internet monitoring, and more.
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Some subscribers want video because they believe they need the latest and greatest technological innovations available. In a word, they are simply technology minded.
Still, other end users adopt remote video because they believe it will better secure their facility. In some cases, video monitoring enables them to store images on and off premise, providing a higher level of security. On-premises storage is made possible using DVRs and videotape recorders, where off-premises storage can easily be accomplished at the central station.
In other cases, the client is actually forced to implement remote video because of alarm ordinances imposed by negative police reaction to false alarm problems in the local community.
“Law enforcement wants the alarm industry to be absolutely sure of criminal activity before the central station dispatches a police officer, but there are millions of alarm systems out there that are not presently equipped to perform verification of any kind,” says Stan Martin, executive director of the Security Industry Alarm Coalition (SIAC) in Frisco, Texas.
Although video verification has its place, SIAC supports the use of ECV, where two calls and not one are made to the subscriber before dispatching the police (see sidebar).
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“We encourage our dealers to use Internet monitoring using a capture dialer made by Bosch Security,” says Kerry Egan, vice president of business development with Security Partners LLC in Lancaster, Pa. “This module allows for transmission of signal on any brand of panel directly into our central station receivers. We also offer AlarmNet-I monitoring.”
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