In all fairness to Microsoft, You can't compare Windows XP or Vista to Windows Mobile. I've been using the BlackJack 2 with Windows Mobiloe 6 and haven't missed by Blackberry once. In fact I've enjoyed the fact that many Mobile 2.0 services like Qik and BrightKite work on my BlackJack while my BlackBerry friends are SOL.
Points out that the iPhone's real competition is the Blackberry, which is probably better at productivity than the iPhone because of its keyboard and battery life.
The killer app for me? Skype to Skype calls over WiFi. I believe that requires an unlocked iPhone. It would dramatically change the economics of mobile phones.
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