This link has been bookmarked by 5 people . It was first bookmarked on 01 Aug 2008, by Will Richardson.
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02 Aug 08
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Karl FischIn the late 1980s, Internet users adopted the word “troll” to denote someone who intentionally disrupts online communities. Early trolling was relatively innocuous, taking place inside of small, single-topic Usenet groups. The trolls employed what the M.I.T. professor Judith Donath calls a “pseudo-naïve” tactic, asking stupid questions and seeing who would rise to the bait. The game was to find out who would see through this stereotypical newbie behavior, and who would fall for it. As one guide to trolldom puts it, “If you don’t fall for the joke, you get to be in on it.
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As our emotional investment in the Internet has grown, the stakes for trolling — for provoking strangers online — have risen. Trolling has evolved from ironic solo skit to vicious group hunt.
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01 Aug 08
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It is a mass medium for defining who we are to ourselves and to others.
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Teenagers groom their MySpace profiles as intensely as their hair; escapists clock 50-hour weeks in virtual worlds, accumulating gold for their online avatars. Anyone seeking work or love can expect to be Googled. As our emotional investment in the Internet has grown, the stakes for trolling — for provoking strangers online — have risen. Trolling has evolved from ironic solo skit to vicious group hunt.
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Technology, apparently, does more than harness the wisdom of the crowd. It can intensify its hatred as well.
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The human equivalent of this robustness is a combination of eloquence and tolerance — the spirit of good conversation. Trolls embody the opposite principle. They are liberal in what they do and conservative in what they construe as acceptable behavior from others. You, the troll says, are not worthy of my understanding; I, therefore, will do everything I can to confound you.
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Why inflict anguish on a helpless stranger? It’s tempting to blame technology, which increases the range of our communications while dehumanizing the recipients. Cases like An Hero and Megan Meier presumably wouldn’t happen if the perpetrators had to deliver their messages in person. But while technology reduces the social barriers that keep us from bedeviling strangers, it does not explain the initial trolling impulse. This seems to spring from something ugly — a destructive human urge that many feel but few act upon, the ambient misanthropy that’s a frequent ingredient of art, politics and, most of all, jokes. There’s a lot of hate out there, and a lot to hate as well.
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That the Internet is now capacious enough to host an entire subculture of users who enjoy undermining its founding values is yet another symptom of its phenomenal success. It may not be a bad thing that the least-mature users have built remote ghettos of anonymity where the malice is usually intramural. But how do we deal with cases like An Hero, epilepsy hacks and the possibility of real harm being inflicted on strangers?
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Ultimately, as Fortuny suggests, trolling will stop only when its audience stops taking trolls seriously. “People know to be deeply skeptical of what they read on the front of a supermarket tabloid,” says Dan Gillmor, who directs the Center for Citizen Media. “It should be even more so with anonymous comments. They shouldn’t start off with a credibility rating of, say, 0. It should be more like negative-30.”
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