“You don’t win in the first 90 percent; it just gets you in the game,” he said. “What matters to people is emotional attachment. And I think that’s the last 10 percent.”
“what Google does better than anyone is getting the basics right.”
“Microsoft has a really slow cycle speed,”
Reflecting the many conflicting strategies, Microsoft’s Internet unit has been slowed by the same sort of organizational drag that caused the latest upgrade of Windows to fall years behind schedule.
the staff was hampered by conflicting priorities and overlapping organizations
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