This link has been bookmarked by 8 people . It was first bookmarked on 12 Aug 2008, by Phil Maxwell.
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21 Mar 11
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08 Nov 09
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07 Nov 09
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15 Nov 08
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On a busy day, a typical air-traffic cont
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modernize
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modernize
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Computer technology was supposed to replace paper.
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when it comes to performing certain kinds of cognitive tasks, paper has many advantages over computers.
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confusion about the role that paper plays in our lives.
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taking advantage of the freedom offered by the informality of the handwritten note
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"affordances
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tangible
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spatially flexible
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tailorable
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Paper enables a certain kind of thinking. Picture, for instance, the top of your desk. Chances are that you have a keyboard and a computer screen off to one side, and a clear space roughly eighteen inches square in front of your chair. What covers the rest of the desktop is probably piles—piles of pa
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Paper enables a certain kind of thinking. Picture, for instance, the top of your desk. Chances are that you have a keyboard and a computer screen off to one side, and a clear space roughly eighteen inches square in front of your chair.
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piling behavior
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But why do we pile documents instead of filing them?
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What we see when we look at the piles on our desks is, in a sense, the contents of our brains.
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This idea that paper facilitates a highly specialized cognitive and social process is a far cry from the way we have historically thought about the stuff.
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in place of a paper memo. In 1945, the computer pioneer Vannevar Bush imagined what he called a "memex"—a mechanized library and filing cabinet, on which an office worker would store all his relevant information without the need for paper files at all
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They were captives of the nineteenth-century notion that paper was most useful when it was put away.
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The mark of the contemporary office is not the file. It's the pile.
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"Situation awareness
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projection
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s."
Psychologists believe that those so-called flight strips play a major role in helping controllers achieve this situation awareness.
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When they are given a new strip, they are forced mentally to register a new flight and the new traffic situation. By writing on the strips, they can off-load information, keeping their minds free to attend to other matters.
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air-traffic-control center ought to be a pristine and gleaming place, full of the latest electronic gadgetry.
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The solution to our paper problem, they write, is not to use less paper but to keep less paper.
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That is the irony of the P.C.: the workplace problem that it solves is the nineteenth-century anxiety.
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ention is always the most recent. Had the computer come first—and paper second—no one would raise an eyebrow at the flight strips cluttering our air-traffic-control centers. ♦
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12 Aug 08
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01 Jul 08
Martin Lindnermost disorderly piles usually make perfect sense to the piler, and that office workers could hold forth in great detail about the precise history and meaning of their piles. The pile closest to the cleared, eighteen-inch-square working area, for example,
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