This link has been bookmarked by 2 people . It was first bookmarked on 19 Oct 2006, by Per Hakansson.
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19 Oct 06
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It is necessary to discuss the details of the bug, for instance to determine how severe it is, or to assess how likely it is to affect the milestone's goals. But even some of those discussions can be avoided.
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Assuming this really is a bug, when do we want it fixed?
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The triage team doesn't have to decide if bugs are really bugs.
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If you have two people triaging, the best pair are a customer-focused person, and a technology-focused person.
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The simplest triage team is one person, and often this is enough.
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The goals will guide the triaging process, so try to make them concrete.
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It's the simple but treacherous process of deciding what bugs should get fixed when.
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06 May 06
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