KMWorld.com: KMWorld Trend-Setting Products of 2008 - The Diigo Meta page

• 10 Jun 09
  

  Brett Miller

  List includiung software solutions for KM, ECM, CRM, etc.

  ecm knowledge-management saas software

• 14 Jan 09
  

  Hans De Keulenaer

  • What makes a trend-setting product?

    
    

    When we first started identifying products six years ago, we were still
    seeing some radical new technology and tried to select solutions that would be
    embraced by the marketplace and gain wide adoption.

    
    

    A few of the companies that developed the products have gone belly up; more
    have been acquired by other vendors. However, all things considered, we’ve been
    quite accurate selecting products that deliver customer value, which is the
    underlying principle that defines this year’s list.

    
    

    You’ll note search offerings are prominently mentioned. Solutions continue to
    become better and better, more and more sophisticated. And there is no single
    solution for every situation, no uber offering. Nevertheless, there is nothing
    more fundamental to information management than first locating and then
    retrieving data. The other products demonstrate how that information can be
    managed, organized and exploited (in the best sense of the word). The same holds
    true for the content management products we’ve included.

    
    

    You might also notice that we have relatively few Web/Enterprise 2.0
    offerings, not because the products are weak. Rather, it’s because in most cases
    we don’t believe they are yet seamlessly integrated into enterprisewide
    environments. But they are here to stay, especially as the work force gets
    younger. They hold great promise, so check next year’s list for the ones we
    believe have set themselves apart from the pack.

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