This link has been bookmarked by 13 people . It was first bookmarked on 14 Nov 2008, by Filiberto Selvas.
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Mike AllanWe all keep hearing about the ROI from social media and how difficult it is to actually measure the results from social media campaigns. It's true,
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14 Nov 08
Filiberto SelvasAgree with this; the challenge is that (as an agency) we normally work for a sub group within a client that only cares for a small portion of this overall impact.
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The key to understanding social media success and ROI is not to look at individual metrics because you will completely misrepresent and misunderstand its effect. You need to look at many variables as a whole to see the big picture and overall social media impact.
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12 Nov 08
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