Internet Evolution: Can Enterprise Social Networking Pay Off? - The Diigo Meta page

• 26 Mar 09
  

  Joelle Nebbe-Mornod

  These apps aim to provide value in three ways. First, they can bridge geographical and organizational information divisions by moving conversations out of email and hallways and into shared spaces such as blogs and wikis. This way, information becomes searchable, serendipitous connections are made, and ideas pollinate in ways they couldn’t before. Communities of interest spring up around subject matter rather than organizational hierarchies. For instance, a hardware engineer in Ireland who experiments with open-source software in his spare time could link to a blog on Linux started by a software developer in Australia. Even though the hardware engineer isn’t part of the software development team, he could follow discussions and share ideas, some of which the dev team may find useful.

  spigit idea management pfizer socialnetworks ROI business

• 24 Mar 09
  

  Vincent Chan
  • enterprise social networking software – blogs, wikis, social bookmarking, and the like – will transform the way Dell works.
  • struggles to quantify the business value of these tools.
  • 9 more annotations...
  • • When these social networking tools are used to connect with customers and partners, there are usually ways to calculate a payback. But when companies provide them to employees, they’re often going on little more than a gut instinct that these applications will be good for business. “It’s not like you’re creating revenue,”
    • The dearth of hard ROI metrics should give CIOs pause
    • with more oversight and control, and they come with analytics features to measure adoption and use
    • Some of the software is available as a cloud service, some is deployed behind the firewall, and a few vendors offer both options.
    • bridge geographical and organizational information divisions by moving conversations out of email and hallways and into shared spaces
    • information becomes searchable, serendipitous connections are made, and ideas pollinate in ways they couldn’t before
    • There was no means to have conversations like this two years ago,
    • helps people find and connect to co-workers through user profiles, expert search, and social graphs
    • EMC’s Devanna encourages employees to fill out detailed profiles on the Jive platform, because that information goes into the search engine that lets users find co-workers with domain-specific knowledge.
• 

  Hutch Carpenter

  These apps aim to provide value in three ways. First, they can bridge geographical and organizational information divisions by moving conversations out of email and hallways and into shared spaces such as blogs and wikis. This way, information becomes searchable, serendipitous connections are made, and ideas pollinate in ways they couldn’t before. Communities of interest spring up around subject matter rather than organizational hierarchies. For instance, a hardware engineer in Ireland who experiments with open-source software in his spare time could link to a blog on Linux started by a software developer in Australia. Even though the hardware engineer isn’t part of the software development team, he could follow discussions and share ideas, some of which the dev team may find useful.

  spigit idea management connectbeam pfizer socialnetworks ROI businesscase

• 

  Bryan Labutta

  An article discussing the benefits companies are finding from Enterprise 2.0 apps but the difficulty that comes in determining what the true ROI is.

  enterprise2.0 social networking sharepoint jive socialtext

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