RightNow, Salesforce Offer Services To Track Customer Complaints On Twitter, Y... - The Diigo Meta page

• 16 Oct 09
  

  Carrie Ashendel

  A company, RightNow, will, as a hired service, mine Twitter for customer comments, prioritize them based on semantic analysis, and forward to customer feedback for rapid handling. This has the potential to go beyond a website that allows users to input fe

  customerservice wkkfli Twitter

• 24 May 09
  

  Jesus Hoyos

  twitter rightnow salesforce customer service crm socialmedia

Would you like to comment?

Join Diigo for a free account, or sign in if you are already a member.