Next Generation Knowledge Management Volume 2 (2007) by Jerry Ash (Gurteen Kno... - The Diigo Meta page

• 27 Apr 08
  

  Dave Duarte

  Some key issues in KM

  knowledge Management

  • • Comparing, contrasting, connecting corporate and personal KM;  
    • The road from command and control to knowledge sharing;  
    • Interpersonal knowledge management (IPKM);  
    • Social network analysis and social software;  
    • Seven steps to personal knowledge management;  
    • How do we know knowledge works;  
    • Relationship of CRM and other disciplines to KM;  
    • Knowledge networks and value creation;  
    • The creation and reuse of project knowledge;  
    • Achieving accountability through shared values;  
    • New roles for top and middle managers;  
    • Increasing performance through knowledge;  
    • Defining and organising communities of practice.

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