saved by9 people, first bygaudette on 2008-01-11, last byTravis Chillemi on 2008-07-30
In the future, we will use this information to send you something special
States short and sweet benefits to creating an account
but there is an incentive to enter birthday
Registration Form Usability Tips
- Make the email address the username
- If a password requires a number, clearly say so
- Ask user to confirm email and password
- Always distinguish required fields from optional with an asterisk
- Avoid security questions, instead send a confirmation email with login details
- Send welcome / confirmation emails within 24 hours if possible
- If you sell internationally, make sure your registration form is usable
- Don’t ask for more information than is required
- State benefits of registration using a bulleted list
- For unusual information items, explain how this helps improve customer experience
- Avoid hiding important information in graphics that look like ads or buttons that can be overlooked
- Allow customers to enter billing address and credit card information at a later date
- Don’t pre-check email opt-ins, and don’t send promotions without gaining permission
