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  • Registration Form Usability Tips

     
     
    • Make the email address the username 
    • If a password requires a number, clearly say so 
    • Ask user to confirm email and password 
    • Always distinguish required fields from optional with an asterisk 
    • Avoid security questions, instead send a confirmation email with login details 
    • Send welcome / confirmation emails within 24 hours if possible 
    • If you sell internationally, make sure your registration form is usable 
    • Don’t ask for more information than is required 
    • State benefits of registration using a bulleted list 
    • For unusual information items, explain how this helps improve customer experience 
    • Avoid hiding important information in graphics that look like ads or buttons that can be overlooked 
    • Allow customers to enter billing address and credit card information at a later date 
    • Don’t pre-check email opt-ins, and don’t send promotions without gaining permission
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