One key refrain that expresses this trend is heard in companies around the world: "Why can't we have a Google inside the four walls of our company?" While at first this seems like a good idea, the problem of using search inside a company is much more complicated than just indexing documents, throwing up a search box and asking people if they feel lucky.
This week, JargonSpy explores just what "enterprise search" means and why it is a complicated challenge that is becoming increasingly urgent for most companies to solve.
There are three key ways that successful implementations of enterprise search differ from the search we use on the Web: richer user interfaces, business process context and heterogeneous content.
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