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traceym on 2012-05-22"What factors are most important when evaluating a specific IT collaboration? To answer this question, the authors asked an experienced group of IT leaders to analyze collaborations with which they had direct experience and to identify the most important success factors for those activities. The dozen individuals who agreed to participate in telephone interviews represent more than 300 years of experience in higher education. The authors then reviewed the results of the telephone interviews and consolidated and summarized them to create a list of the 12 most important success factors identified by the participants."