OLPC initially treated all these activities as threats rather than competitors. Lately, Intel has supported OLPC, though this week said it would leave its board, and Microsoft is trying to tweak Windows XP, an earlier operating system, to work on the XO. But all computer buyers will have to compare the XP to a lot of other products in the market—something that never seemed to have struck OLPC’s staffers as a possibility, but should have. This leads to the final problem that has done the most to disappoint OLPC’s fans: the hubris, arrogance and occasional self-righteousness of OLPC workers. They treated all criticism as enemy fire to be deflected and quashed rather than considered and possibly taken on board. Overcoming this will be essential if the project is to succeed past its first release. Technology products improve based on user feedback. The OLPC staff will need to learn to listen to the candid criticism of outsiders for the second-generation of the laptop—or they do not deserve to build one.
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