Zappos has been able to grow from $1.6 million in 2000 to $597 million in revenue last year alone. Some of Zappos’ highlight features include their excellent customer service and a free overnight shipping on all orders. Over the past 8 years, Zappos has made it’s fair share of mistakes and company CEO, Tony Hsieh, took some time to explain his top 10 eCommerce lessons learned at this years eTail conference.
saved bymikeem em on 2008-04-17
