Column 2 : Hidden costs of unstructured processes #GartnerBPM - The Diigo Meta page

• 08 Oct 09
  

  Paul Casty

  productivity business

• 07 Oct 09
  

  Bertrand Duperrin

  "Gartner defines unstructured processes as “work activities that are complex, nonroutine processes, predominantly
  executed by an individual or group highly dependent on the interpretation and judgment of the humans doing
  the work for their successful completion”, and notes that most business processes are made up of both structured and unstructured processes. Unstructured processes are costing organizations a lot of money in lost productivity, lack of compliance and other factors, and you can’t afford to ignore them. "

  structuredprocesses unstructuredproceses bpm productivity tasks criticalpath process

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