This link has been bookmarked by 2 people . It was first bookmarked on 03 Jun 2008, by Todd Suomela.
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03 Jun 08Todd Suomela
Beyond Nostradamus, 7 points on knowledge management in response to Project on National Security Reform
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We urgently need to shift from working with chunked documents that seek to summarise material, to increasing direct access to fine granularity raw data in the form of anecdotes, sound files, pictures etc. etc.
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There is a chronic and overwhelming need to reduce the emphasis on experts interpreting documents, to distributed intelligence in which fragmented material is self-signified at the point of origin or interpreted from many perspectives.
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In any intelligence application from homeland security to marketing, content capture needs to move from passive gathering of reflections (after action reviews, open source trawling) to proactively seeking data in the general field of investigation.
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Expert knowledge needs to be deployable in search systems independently of those experts being present. Getting a bunch of people to write a report is useful, but then the report is filed.
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We need to manage for serendipity, thats how you discover new and novel things, suddenly seeing a novel or unexpected connection.
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We need to realise that all forms of semantic analysis are necessarily limited, albeit useful.
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Forget root cause analysis, linear causality (assuming that one thing leads to another consistently). The world is complex, the same thing only happens again the same way twice by accident. In a complex world you are dealing with emergent possibilities, coalescences of meaning rather than categories of certainty, theories of constraint and coherence not theories of control and prediction.
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27 May 08Adriana Lukas
i like: We need to manage for serendipity, thats how you discover new and novel things, suddenly seeing a novel or unexpected connection. Systems based on pre-given hierarchical taxonomies constrain the way we see the world, they prevent serendipity. Th
knowledgemanament davesnowden taxonomy data structure distributed delicious
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