This link has been bookmarked by 14 people . It was first bookmarked on 29 Dec 2008, by Jesus Hoyos.
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30 Dec 08
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Colin HendersonWhile Ford and Dunkin' have some interaction with other Twitter users, Comcast's experience tends to be much more conversational. "It's key to really be a two-way dialogue and from a service perspective it's the best way to approach that," said Frank Eliason, director of digital care for Comcast, who thinks corporate communications people tend to be too focused on getting out a particular message to serve as Twitter brand reps.
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29 Dec 08
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David MurrayA great article that highlights how companies/businesses are utilizing Twitter. Stresses the important aspects of how Twitter works the best.
twitter marketing socialmedia business brands branding communications
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