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www.cio.com/...sers_Support_Debate_Isn_t_Over - Cached - Annotated View

Dennis Howlett's personal annotations on this page

dahowlett
Dahowlett bookmarked on 2008-08-19 SAP

This reflects the kind of thing I am seeing in the conversations I've had with users. The problems isn't going away.

  • Wohl repeated SAP's past contention that its move was tied to the fact that customer environments have become increasingly complex -- and not to a desire to drive revenue -- and that the service's additional benefits could actually lead to efficiencies and cost savings.

This link has been bookmarked by 1 people . It was first bookmarked on 19 Aug 2008, by Dennis Howlett.

  • 19 Aug 08
    dahowlett
    Dennis Howlett

    This reflects the kind of thing I am seeing in the conversations I've had with users. The problems isn't going away.

    SAP

    • Wohl repeated SAP's past contention that its move was tied to the fact that customer environments have become increasingly complex -- and not to a desire to drive revenue -- and that the service's additional benefits could actually lead to efficiencies and cost savings.