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Phil MonteroTips for Avoiding Problems on Virtual Teams
In order to avoid challenges on teams, it is important that each team member has multiple ways in which to get in touch with other team members. For instance, do team members have contact information on email, skype, telephone, snail mail or other agreed upon technologies? Do team members have back-up contact information in case they haven’t heard from a teammate?
It is also important to set communication standards for the team. The team should have a shared understanding of what “silence” means. The leader should ask each person:
* What does silence mean to you?
* When you experience silence from other people, how do you respond?
* When you are silent, how would you like other people to respond?
* How much time (in general) would you like people to wait before contacting you?
Micheal Sampson suggests team leaders should be transparent and model for others how to act on the team. Individuals on the team should not stop talking to each other about:
* what’s coming up
* when they are going to be out of the office and out-of-touch
* what they think is working and not working on the team
* ideas they have for improving what’s being done
All team members must be willing to share their working conditions if they encounter non-understanding. This would include their physical environment, timezone, colleagues or any other factors affecting how you are able to work. -
John EvansIn order to avoid challenges on teams, it is important that ...
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John LarkinInformative post about maintaining sound connections within virtual teams.
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